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Backstage in a bureaucracy : politics and public service /

Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai'i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Chandler, Susan M., 1945-
Otros Autores: Pratt, Richard, 1941-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Honolulu : University of Hawaiʻi Press, [2011]
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Backstage in a bureaucracy :  |b politics and public service /  |c Susan M. Chandler and Richard C. Pratt. 
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505 0 0 |t Frontmatter --  |t Contents --  |t Acknowledgments --  |t List of Abbreviations --  |t 1. Introduction --  |t 2. What Kind of Person Should Be in These Jobs? --  |t 3. Organizational Setting --  |t 4. In the Beginning --  |t 5. Getting to Know the Agency and Its Culture; or, Can Anyone Tell Me What's Going On? --  |t 6. If Only the Boss Really Had Power; or, It's Not So Lonely at the Top --  |t 7. Finding the Right Help; or, With a Little Help from My Friends --  |t 8. Speaking in Different Tongues; or, When Cultures Meet --  |t 9. The DHS Storybook; or, Hunting and Gathering --  |t 10. Meeting the Legislature; or, Honoring the Honorables --  |t 11. Community Advocates; or, It Is So Much Easier to Advocate Than Administrate --  |t 12. The Governor; or, The Guy Who Holds the Purse Strings --  |t 13. The Cabinet; or, When Collaboration Seems Like ... Getting Clobbered --  |t 14. The Auditor; or, Uh-Oh, Here She Comes Again! --  |t 15. The Press; or, The Unkindest Cut of All --  |t 16. The Federal Presence; or, Will This Be Good for Us? --  |t 17. Innovation and Change: Can Anyone Do This? --  |t 18. Procuring Services; or, Hey, Didn't We Contract That Out? --  |t 19. Lessons Learned --  |t 20. Final Thoughts --  |t References --  |t Index. 
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