Understanding misunderstandings : a practical guide to more successful human interaction /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Young, Robert L. (Robert Louis), 1949-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Austin : University of Texas Press, 1999.
Edición:First edition.
Temas:
Miscommunication.
Interpersonal communication.
Malentendus (Communication)
Communication interpersonnelle.
PSYCHOLOGY > Cognitive Psychology.
SCIENCE > Cognitive Science.
SOCIAL SCIENCE / General
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction: interaction and misunderstanding
  • Action: the problem of being misunderstood
  • Observing behavior: perception and misunderstanding
  • Making sense of what we perceive: the problem of interpretation
  • Modest actions, monumental misunderstandings
  • The consummation and the aftermath: behavioral responses and emotional reactions
  • Culture clashes
  • Class acts: social class and misunderstandings
  • It's all black and white: race and misunderstandings
  • She said, he heard: women, men, and misunderstanding.

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