The definitive guide to IT service metrics /

The ultimate reference guide to IT Service Metrics Co-published by IT Governance Ltd and itSMF USA IT service metrics: Manage them. Measure them. Make them work for you. Measuring success is crucial, but how do we do it? How can we be sure that the IT services we offer are adding real value to our b...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: McWhirter, Kurt, Gaughan, Ted (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridgeshire, Ely, U.K. : IT Governance Publishing, 2012.
Temas:
Information technology > Management.
Management information systems.
Support services (Management)
Technologie de l'information > Gestion.
Systèmes d'information de gestion.
Services de soutien (Gestion)
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
COMPUTERS > General.
Acceso en línea:Texto completo

Internet

Texto completo

Items no disponibles

Detalle de Existencias desde

Ejemplares similares