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|a 922324528
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|a 9781610446631
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|a 1610446631
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|a UAMI
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|a Lipsky, Michael.
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|a Street-level bureaucracy :
|b dilemmas of the individual in public services /
|c Michael Lipsky.
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|a Updated edition.
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|a New York :
|b Russell Sage Foundation,
|c ©2010.
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| 300 |
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|a 1 online resource (xxiii, 275 pages).
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
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|a online resource
|b cr
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|a Publications of Russell Sage Foundation
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|a Online resource; title from PDF title page (EBSCO, viewed October 1, 2015).
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|a Includes bibliographical references and index.
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|a Title Page; Copyright; Dedication; Contents; Preface: Dilemmas of the Individual in Public Services ; Acknowledgments; Part 1. Introduction; 1. The Critical Role of Street-Level Bureaucrats; 2. Street-Level Bureaucrats as Policy Makers; Part 2. Conditions of Work; 4. Goals and Performance Measures; 5. Relations with Clients; 6. Advocacy and Alienation in Street-Level Work; Part 3. Patterns of Practice; 7. Rationing Services: Limitation of Access and Demand; 8. Rationing Services: Inequality in Administration; 9. Controlling Clients and the Work Situation; 10. The Client-Processing Mentality.
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|a Part 4. The Future of Street-Level Bureaucracy11. The Assault on Human Services: Bureaucratic Control, Accountability, and the Fiscal Crisis; 12. The Broader Context of Bureaucratic Relations; 13. Support for Human Services: Notes for Reform and Reconstruction; 14. On Managing Street-Level Bureaucracy; Notes; Index.
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|a JSTOR
|b Books at JSTOR Demand Driven Acquisitions (DDA)
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|a JSTOR
|b Books at JSTOR All Purchased
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|a Social policy.
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|a Social workers.
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|a Public Policy
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|a Politique sociale.
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|a Travailleurs sociaux.
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|a public policy.
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|a POLITICAL SCIENCE
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|x Social Services & Welfare.
|2 bisacsh
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|a SOCIAL SCIENCE
|x Human Services.
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|a Social policy.
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| 776 |
0 |
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|i Print version:
|a Lipsky, Michael.
|t Street-level bureaucracy.
|b Updated edition.
|d New York : Russell Sage Foundation, ©2010
|w (DLC) 2010003955
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| 830 |
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|a Publications of Russell Sage Foundation.
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