Trust and distrust in organizations : dilemmas and approaches /

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"The effective functioning of a democratic society - including social, business, and political interactions - largely depends on trust. Yet trust remains a fragile and elusive resource in many of the organizations that make up society's building blocks. In their timely volume, Trust and Di...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Cook, Karen S., Kramer, Roderick M. (Roderick Moreland), 1950-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Russell Sage Foundation, ©2004.
Colección:Russell Sage Foundation series on trust.
Temas:
Industrial management.
Psychology, Industrial.
Trust.
Business ethics.
Leadership.
Corporate culture.
Organizational behavior.
Psychology, Industrial
Leadership
Organizational Culture
Gestion d'entreprise.
Psychologie du travail.
Confiance.
Morale des affaires.
Culture organisationnelle.
Comportement organisationnel.
POLITICAL SCIENCE > General.
Gestion d'entreprises.
Organisation de l'entreprise.
Politique de l'entreprise.
Déontologie professionnelle.
Business ethics
Corporate culture
Industrial management
Organizational behavior
Trust
Vertrauen
Misstrauen
Unternehmenskultur
Hierarchie
Organisationsverhalten
Organisationspsychologie
Arbeitspsychologie
Sozialpsychologie
Wirtschaftsethik
Vertrouwen.
Wantrouwen.
Organisaties.
"Multi-User"
Aufsatzsammlung.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Contributors; Chapter 1. Trust and Distrust in Organizations: Dilemmas and Approaches / Roderick M. Kramer and Karen S. Cook; Part I. Trust and Hierarchy ; Chapter 2. Trust in Leaders: Existing Research and Emerging Issues / Kurt T. Dirks and Daniel P. Skarlicki; Chapter 3. Supervisors as Trust Brokers in Social-Work Bureaucracies / John Brehm and Scott Gates.
  • Chapter 4. Trust and Distrust in Patient-Physician Relationships: Perceived Determinants of High- and Low-Trust Relationships in Managed-Care Settings / Karen S. Cook, Roderick M. Kramer, David H. Thom, Irena Stepanikova, Stefanie Bailey Mollborn, and Robin M. CooperChapter 5. Monitoring, Rules, and the Control Paradox: Can the Good Soldier Svejk Be Trusted? / Gary J. Miller; Chapter 6. Commitment, Trust, and Worker Effort Expenditure in Organizations / John M. Darley; Part II. Trust and Distrust in Teams and Networks.
  • Chapter 7. Will Security Enhance Trust Online, or Supplant It? / Helen NissenbaumChapter 8. Architects of Trust: The Role of Network Facilitators in Geographical Clusters / Bill McEvily and Akbar Zaheer; Chapter 9. Trust in Context: The Development of Interpersonal Trust in Geographically Distributed Work / Roxanne Zolin and Pamela J. Hinds; Chapter 10. Psychological Safety, Trust, and Learning in Organizations: A Group-Level Lens / Amy C. Edmondson; Part III. Challenges to Securing and Sustaining Trust ; Chapter 11. Managing Images of Trustworthiness in Organizations / Kimberly D. Elsbach.
  • Chapter 12. Paradoxes of Trust: Empirical and Theoretical Departures from a Traditional Model / J. Keith Murnighan, Deepak Malhotra, and J. Mark WeberChapter 13. Untangling the Knot of Trust and Betrayal / Sandra L. Robinson, Kurt T. Dirks, and Hakan Ozcelik; Chapter 14. Power, Uncertainty, and the Amplification of Doubt: An Archival Study of Suspicion Inside the Oval Office / Roderick M. Kramer and Dana A. Gavrieli; Index.

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