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Trust and distrust in organizations : dilemmas and approaches /

"The effective functioning of a democratic society - including social, business, and political interactions - largely depends on trust. Yet trust remains a fragile and elusive resource in many of the organizations that make up society's building blocks. In their timely volume, Trust and Di...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Cook, Karen S., Kramer, Roderick M. (Roderick Moreland), 1950-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Russell Sage Foundation, ©2004.
Colección:Russell Sage Foundation series on trust.
Temas:
Acceso en línea:Texto completo

MARC

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245 0 0 |a Trust and distrust in organizations :  |b dilemmas and approaches /  |c Roderick M. Kramer and Karen S. Cook, editors. 
260 |a New York :  |b Russell Sage Foundation,  |c ©2004. 
300 |a 1 online resource (xii, 381 pages :) :  |b illustrations. 
336 |a text  |b txt  |2 rdacontent 
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490 1 |a The Russell Sage Foundation Series on Trust 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
505 0 |a Contributors; Chapter 1. Trust and Distrust in Organizations: Dilemmas and Approaches / Roderick M. Kramer and Karen S. Cook; Part I. Trust and Hierarchy ; Chapter 2. Trust in Leaders: Existing Research and Emerging Issues / Kurt T. Dirks and Daniel P. Skarlicki; Chapter 3. Supervisors as Trust Brokers in Social-Work Bureaucracies / John Brehm and Scott Gates. 
505 8 |a Chapter 4. Trust and Distrust in Patient-Physician Relationships: Perceived Determinants of High- and Low-Trust Relationships in Managed-Care Settings / Karen S. Cook, Roderick M. Kramer, David H. Thom, Irena Stepanikova, Stefanie Bailey Mollborn, and Robin M. CooperChapter 5. Monitoring, Rules, and the Control Paradox: Can the Good Soldier Svejk Be Trusted? / Gary J. Miller; Chapter 6. Commitment, Trust, and Worker Effort Expenditure in Organizations / John M. Darley; Part II. Trust and Distrust in Teams and Networks. 
505 8 |a Chapter 7. Will Security Enhance Trust Online, or Supplant It? / Helen NissenbaumChapter 8. Architects of Trust: The Role of Network Facilitators in Geographical Clusters / Bill McEvily and Akbar Zaheer; Chapter 9. Trust in Context: The Development of Interpersonal Trust in Geographically Distributed Work / Roxanne Zolin and Pamela J. Hinds; Chapter 10. Psychological Safety, Trust, and Learning in Organizations: A Group-Level Lens / Amy C. Edmondson; Part III. Challenges to Securing and Sustaining Trust ; Chapter 11. Managing Images of Trustworthiness in Organizations / Kimberly D. Elsbach. 
505 8 |a Chapter 12. Paradoxes of Trust: Empirical and Theoretical Departures from a Traditional Model / J. Keith Murnighan, Deepak Malhotra, and J. Mark WeberChapter 13. Untangling the Knot of Trust and Betrayal / Sandra L. Robinson, Kurt T. Dirks, and Hakan Ozcelik; Chapter 14. Power, Uncertainty, and the Amplification of Doubt: An Archival Study of Suspicion Inside the Oval Office / Roderick M. Kramer and Dana A. Gavrieli; Index. 
520 |a "The effective functioning of a democratic society - including social, business, and political interactions - largely depends on trust. Yet trust remains a fragile and elusive resource in many of the organizations that make up society's building blocks. In their timely volume, Trust and Distrust in Organizations, editors Roderick M. Kramer and Karen S. Cook have compiled the most important research on trust in organizations, illuminating the complex nature of how trust develops, functions, and often is thwarted in organizational settings. With contributions from social psychologists, sociologists, political scientists, economists, and organizational theorists, the volume examines trust and distrust within a variety of settings - from employer-employee and doctor-patient relationships, to geographically dispersed work teams and virtual teams on the Internet. 
520 8 |a "Trust and Distrust in Organizations opens with an in-depth examination of hierarchical relationships to determine how trust is established and maintained between people with unequal power. Kurt Dirks and Daniel Skarlicki find that trust between leaders and their followers is established when people perceive a shared background or identity and interact well with their leader. After trust is established, people are willing to assume greater risks and to work harder. In part II, the contributors focus on trust between people in teams and networks. Roxanne Zolin and Pamela Hinds discover that trust is more easily established in geographically dispersed teams when they are able to meet face-to-face initially. Trust and Distrust in Organizations moves on to an examination of how people create and foster trust and of the effects of power and betrayal on trust. Kimberly Elsbach reports that managers achieve trust by demonstrating concern, maintaining open communication, and behaving consistently. The final chapter by Roderick Kramer and Dana Gavrieli includes recently declassified data from secret conversations between President Lyndon Johnson and his advisors that provide a rich window into a leader's struggles with problems of trust and distrust in his administration. 
520 8 |a "Broad in scope, Trust and Distrust in Organizations provides a captivating and insightful look at trust, power, and betrayal, and is essential reading for anyone wishing to understand the underpinnings of trust within a relationship or an organization."--Publisher description. 
590 |a JSTOR  |b Books at JSTOR All Purchased 
590 |a JSTOR  |b Books at JSTOR Demand Driven Acquisitions (DDA) 
650 0 |a Industrial management. 
650 0 |a Psychology, Industrial. 
650 0 |a Trust. 
650 0 |a Business ethics. 
650 0 |a Leadership. 
650 0 |a Corporate culture. 
650 0 |a Organizational behavior. 
650 2 |a Psychology, Industrial 
650 2 |a Leadership 
650 2 |a Organizational Culture 
650 6 |a Gestion d'entreprise. 
650 6 |a Psychologie du travail. 
650 6 |a Confiance. 
650 6 |a Morale des affaires. 
650 6 |a Leadership. 
650 6 |a Culture organisationnelle. 
650 6 |a Comportement organisationnel. 
650 7 |a POLITICAL SCIENCE  |x General.  |2 bisacsh 
650 7 |a Gestion d'entreprises.  |2 eclas 
650 7 |a Organisation de l'entreprise.  |2 eclas 
650 7 |a Psychologie du travail.  |2 eclas 
650 7 |a Leadership.  |2 eclas 
650 7 |a Politique de l'entreprise.  |2 eclas 
650 7 |a Déontologie professionnelle.  |2 eclas 
650 7 |a Business ethics  |2 fast 
650 7 |a Corporate culture  |2 fast 
650 7 |a Industrial management  |2 fast 
650 7 |a Leadership  |2 fast 
650 7 |a Organizational behavior  |2 fast 
650 7 |a Psychology, Industrial  |2 fast 
650 7 |a Trust  |2 fast 
650 7 |a Vertrauen  |2 gnd 
650 7 |a Misstrauen  |2 gnd 
650 7 |a Unternehmenskultur  |2 gnd 
650 7 |a Hierarchie  |2 gnd 
650 7 |a Organisationsverhalten  |2 gnd 
650 7 |a Organisationspsychologie  |2 gnd 
650 7 |a Arbeitspsychologie  |2 gnd 
650 7 |a Sozialpsychologie  |2 gnd 
650 7 |a Wirtschaftsethik  |2 gnd 
650 1 7 |a Vertrouwen.  |2 gtt 
650 1 7 |a Wantrouwen.  |2 gtt 
650 1 7 |a Organisaties.  |2 gtt 
650 7 |a Organizational behavior.  |2 nli 
650 7 |a Corporate culture.  |2 nli 
650 7 |a Leadership.  |2 nli 
650 7 |a Business ethics.  |2 nli 
650 7 |a Trust.  |2 nli 
650 7 |a Psychology, Industrial.  |2 nli 
650 7 |a Industrial management.  |2 nli 
653 |a "Multi-User" 
655 4 |a Aufsatzsammlung. 
700 1 |a Cook, Karen S. 
700 1 |a Kramer, Roderick M.  |q (Roderick Moreland),  |d 1950- 
776 0 8 |i Print version:  |t Trust and distrust in organizations.  |d New York : Russell Sage Foundation, ©2004  |w (DLC) 2003066814 
830 0 |a Russell Sage Foundation series on trust. 
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