The managed heart : commercialization of human feeling /

"In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hochschild, Arlie Russell, 1940- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berkeley : University of California Press, [2012]
Edición:Updated, with a new preface.
Temas:
Emotions > Economic aspects.
Work > Psychological aspects.
Employee motivation.
Travail > Aspect psychologique.
Personnel > Motivation.
FAMILY & RELATIONSHIPS > Death, Grief, Bereavement.
PSYCHOLOGY > Emotions.
SOCIAL SCIENCE > General.
Emotions > Economic aspects
Employee motivation
Work > Psychological aspects
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