Tabla de Contenidos:
  • Introduction: health care and getting by in America
  • The pull and perils of health care work
  • Restructuring the New York way
  • The promise of training
  • Too skilled to care: multiskilling
  • It all comes down to you: self-help and soft skills
  • Training without end: upgrading
  • From skills to meaning
  • A common cause
  • Education as a benefit
  • Conclusion: a dose of idealism.