Cargando…
Up in the air : how airlines can improve performance by engaging their employees /
"Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ithaca :
ILR Press/Cornell University Press,
2009.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | JSTOR_ocn726824255 | ||
| 003 | OCoLC | ||
| 005 | 20231005004200.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
| 008 | 080625s2009 nyua ob 001 0 eng d | ||
| 040 | |a E7B |b eng |e pn |c E7B |d OCLCQ |d OCLCE |d YDXCP |d JSTOR |d OCLCF |d N$T |d P@U |d OCLCQ |d OCLCO |d IDEBK |d COO |d EBLCP |d DEBSZ |d OCLCQ |d AZK |d YDX |d AGLDB |d MOR |d PIFAG |d ZCU |d OCLCQ |d MERUC |d OCLCQ |d DEBBG |d IOG |d U3W |d EZ9 |d STF |d INARC |d WRM |d ICG |d TXC |d VT2 |d AU@ |d OCLCQ |d LVT |d WYU |d TKN |d DKC |d OCLCQ |d UKCRE |d SNU |d UK7LJ |d BOL |d MM9 |d OCLCQ |d S2H |d OCLCO |d VLY |d OCLCO |d OCLCQ |d OCLCO | ||
| 019 | |a 681311710 |a 764556620 |a 820753263 |a 961506464 |a 962573677 |a 963366650 |a 971596583 |a 971903079 |a 975208185 |a 975241867 |a 988428827 |a 991911836 |a 992825656 |a 993251201 |a 1018083106 |a 1035690458 |a 1037905793 |a 1038685328 |a 1041911998 |a 1055361822 |a 1058973765 |a 1062890913 |a 1097146218 |a 1114444958 |a 1153493559 |a 1154831320 |a 1155958813 |a 1162409646 |a 1193008134 |a 1194900528 |a 1197570649 |a 1228531398 | ||
| 020 | |a 9780801458330 |q (electronic bk.) | ||
| 020 | |a 0801458331 |q (electronic bk.) | ||
| 020 | |z 080144747X | ||
| 020 | |z 9780801447471 | ||
| 020 | |z 9782840683001 | ||
| 020 | |z 2840683008 | ||
| 024 | 8 | |a 2840683 | |
| 029 | 1 | |a AU@ |b 000053268992 | |
| 029 | 1 | |a AU@ |b 000062380160 | |
| 029 | 1 | |a DEBBG |b BV042964865 | |
| 029 | 1 | |a DEBBG |b BV044097429 | |
| 029 | 1 | |a DEBSZ |b 423720287 | |
| 029 | 1 | |a DEBSZ |b 449649288 | |
| 029 | 1 | |a DKDLA |b 820120-katalog:999931306405765 | |
| 029 | 1 | |a GBVCP |b 1003669506 | |
| 029 | 1 | |a GBVCP |b 882888927 | |
| 029 | 1 | |a NZ1 |b 13871055 | |
| 035 | |a (OCoLC)726824255 |z (OCoLC)681311710 |z (OCoLC)764556620 |z (OCoLC)820753263 |z (OCoLC)961506464 |z (OCoLC)962573677 |z (OCoLC)963366650 |z (OCoLC)971596583 |z (OCoLC)971903079 |z (OCoLC)975208185 |z (OCoLC)975241867 |z (OCoLC)988428827 |z (OCoLC)991911836 |z (OCoLC)992825656 |z (OCoLC)993251201 |z (OCoLC)1018083106 |z (OCoLC)1035690458 |z (OCoLC)1037905793 |z (OCoLC)1038685328 |z (OCoLC)1041911998 |z (OCoLC)1055361822 |z (OCoLC)1058973765 |z (OCoLC)1062890913 |z (OCoLC)1097146218 |z (OCoLC)1114444958 |z (OCoLC)1153493559 |z (OCoLC)1154831320 |z (OCoLC)1155958813 |z (OCoLC)1162409646 |z (OCoLC)1193008134 |z (OCoLC)1194900528 |z (OCoLC)1197570649 |z (OCoLC)1228531398 | ||
| 037 | |a 22573/ctt4s7pw |b JSTOR | ||
| 042 | |a dlr | ||
| 043 | |a n-us--- | ||
| 050 | 4 | |a HD8039.A4272 |b U583 2009eb | |
| 072 | 7 | |a BUS038000 |2 bisacsh | |
| 072 | 7 | |a TRA |x 006020 |2 bisacsh | |
| 082 | 0 | 4 | |a 387.7068/3 |2 22 |
| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Up in the air : |b how airlines can improve performance by engaging their employees / |c Greg J. Bamber [and others]. |
| 260 | |a Ithaca : |b ILR Press/Cornell University Press, |c 2009. | ||
| 300 | |a 1 online resource (xi, 222 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 340 | |g polychrome. |2 rdacc |0 http://rdaregistry.info/termList/RDAColourContent/1003 | ||
| 347 | |a data file | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Low-cost competition in the airline industry -- Developments in the U.S. airline industry -- Developments in the airline industry in other countries -- Industry trends in costs, productivity, quality, and morale -- Alternative strategies for new entrants : Southwest vs. Ryanair -- The legacy responses : alternative approaches -- Building a more balanced airline industry. | |
| 520 | 1 | |a "Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service; labor relations policies that avoid long, drawn-out conflicts in negotiating new agreements; and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles."--Jacket | |
| 506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
| 533 | |a Electronic reproduction. |b [Place of publication not identified] : |c HathiTrust Digital Library, |d 2010. |5 MiAaHDL | ||
| 538 | |a Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |u http://purl.oclc.org/DLF/benchrepro0212 |5 MiAaHDL | ||
| 583 | 1 | |a digitized |c 2010 |h HathiTrust Digital Library |l committed to preserve |2 pda |5 MiAaHDL | |
| 588 | 0 | |a Print version record. | |
| 546 | |a English. | ||
| 590 | |a JSTOR |b Books at JSTOR All Purchased | ||
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 590 | |a JSTOR |b Books at JSTOR Evidence Based Acquisitions | ||
| 650 | 0 | |a Airlines |z United States |x Employees. | |
| 650 | 0 | |a Airlines |z United States |x Personnel management. | |
| 650 | 0 | |a Airlines |x Employees |x Labor unions |z United States. | |
| 650 | 0 | |a Industrial relations |z United States. | |
| 650 | 0 | |a Airlines |x Employees. | |
| 650 | 0 | |a Airlines |x Personnel management. | |
| 650 | 0 | |a Airlines |x Employees |x Labor unions. | |
| 650 | 0 | |a Industrial relations. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |z États-Unis. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |z États-Unis |x Gestion. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |x Syndicats |z États-Unis. | |
| 650 | 6 | |a Relations industrielles |z États-Unis. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |x Gestion. | |
| 650 | 6 | |a Compagnies de transport aérien |x Personnel |x Syndicats. | |
| 650 | 6 | |a Relations industrielles. | |
| 650 | 7 | |a industrial relations. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Labor. |2 bisacsh | |
| 650 | 7 | |a TRANSPORTATION |x Ships & Shipbuilding |x Pictorial. |2 bisacsh | |
| 650 | 7 | |a Airlines |x Employees |2 fast | |
| 650 | 7 | |a Airlines |x Employees |x Labor unions |2 fast | |
| 650 | 7 | |a Airlines |x Personnel management |2 fast | |
| 650 | 7 | |a Industrial relations |2 fast | |
| 651 | 7 | |a United States |2 fast | |
| 650 | 7 | |a Administração de recursos humanos |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Aviação |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Relações industriais |z Estados unidos. |2 larpcal | |
| 650 | 7 | |a Sindicatos |z Estados unidos. |2 larpcal | |
| 700 | 1 | |a Bamber, Greg, |d 1949- | |
| 776 | 0 | 8 | |i Print version: |t Up in the air. |d Ithaca : ILR Press/Cornell University Press, 2009 |w (DLC) 2008028625 |
| 856 | 4 | 0 | |u https://jstor.uam.elogim.com/stable/10.7591/j.ctt7v6r5 |z Texto completo |
| 936 | |a BATCHLOAD | ||
| 938 | |a EBL - Ebook Library |b EBLB |n EBL3137995 | ||
| 938 | |a ebrary |b EBRY |n ebr10457616 | ||
| 938 | |a EBSCOhost |b EBSC |n 671349 | ||
| 938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n cis30372209 | ||
| 938 | |a Internet Archive |b INAR |n isbn_9780801447471 | ||
| 938 | |a Project MUSE |b MUSE |n muse28705 | ||
| 938 | |a YBP Library Services |b YANK |n 3713189 | ||
| 994 | |a 92 |b IZTAP | ||