Cops, teachers, counselors : stories from the front lines of public service /
Clasificación: | Libro Electrónico |
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Autores principales: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Ann Arbor :
University of Michigan Press,
©2003.
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Colección: | Book collections on Project MUSE.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- pt. 1: Two narratives of street-level work
- Dealing with faces
- State agents, citizen agents
- Story worlds, narratives, and research
- Physical and emotional spaces
- pt. 2: Enacting identities in the workplace and on the streets
- Workers unite: occupational identities and peer relations
- Organizational and social divisions among street-level workers
- Putting a fix on people: identity, conduct, and street-level work
- pt. 3: Normative decision making: moralities over legalities
- Who are the worthy?
- Responding to the worthy
- Street-level workers knows best
- Getting the bad guys
- Streetwise workers and the power of storytelling.