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Care, community and citizenship : research and practice in a changing policy context /
There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of reg...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bristol, UK :
Policy,
2007.
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| Colección: | Book collections on Project MUSE.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | There has already been much discussion and critique of the New Public Management, and the impact of auditing and inspection on professional work in schools, hospitals, local government and the police. This study, by a qualitative sociologist, uses interpretive methods to examine this new form of regulation from the inside. Based on interviews with inspectors, quality assurance managers, and auditors, as well as with professionals struggling with red tape, it offers a critical and insightful account of organisational change. The author includes vivid accounts of how quality assurance procedures and systems work in practice, conveying a sense of what is practically involved in the work of counting, measuring and managing quality, and the everyday frustrations of professionals dealing with ever-increasing amounts of paper work and red tape. This book should be essential reading for anyone concerned about the rise of this new bureaucracy and the contemporary state of the professions. It is intended to support courses on quality assurance and the New Public Management in public administration and management. It also provides an accessible introduction for students in socio-legal studies, sociology and social policy about the effects of neo-liberalism on public sector work. |
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| Descripción Física: | 1 online resource (xii, 299 pages) : illustrations |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781847422507 1847422500 1281741698 9781281741691 9781447301608 1447301609 9786611741693 6611741690 |
| Acceso: | Legal Deposit; |