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Digital state at the leading edge /

Digital State at the Leading Edge is the first attempt to take a comprehensive view of the impact of IT upon the whole of government, including politics and campaigning, public consultation, service delivery, knowledge management, and procurement.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Institute of Public Administration of Canada
Otros Autores: Borins, Sandford F., 1949-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Toronto : University of Toronto Press, ©2007.
Colección:Institute of Public Administration of Canada series in public management and governance.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Conceptual framework / Sandford Borins
  • The government of Canada : government on-line and citizen-centred service / David Brown
  • What keeps a CIO awake at night? Evidence from the Ontario government / Sandford Borins
  • Beyond bubble gum and goodwill : integrating service delivery / Kenneth Kernaghan
  • Citizen relationship management in Canadian cities : starting to dial / Nick Bontis
  • Mining the nation's intellectual capital : knowledge management in government / Nick Bontis
  • Moving beyond politics as usual? Online campaigning ; Making political connections : IT and legislative life / Kenneth Kernaghan
  • E-consultation : technology at the interface between civil society and government ; Digital leadership : the human face of IT / Sandford Borins and David Brown
  • Evolution or revolution? E-government in the United States / Fred Thompson
  • Don't try this at home : lessons from England / Perri
  • Is IT transforming government? Evidence and lessons from Canada / Sandford Borins.