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Improving staff motivation and competence in the general hospital.
"This monograph is concerned with how patient care can be improved. The focus of attention is on the hospital staff that provide direct patient care. Because of their preponderant numbers and their close proximity to patients, particular attention will be given to the nursing staff. Sometimes h...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
Russell Sage Foundation,
1962.
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| Colección: | Newer dimensions of patient care ;
pt. 2. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction ; Shortage of Personnel ; ""Shortages"" as a Rationalization ; The Functional Method of Patient Care ; Consequences of the Functional Method ; Better Utilization of Human Resources ; Chapter 1. Psychological and Social Needs of Staff ; The Behavioral Requirements of Personnel ; 1. Social Approval ; 2. Sense of Accomplishment ; 3. Sense of the Importance of the Job ; 4. Security ; 5. Support in Anxiety-Inducing Situations ; The Desire for Self-Actualization ; Chapter 2. Small Work Groups ; Work Groups in Their Benefit to Employees.
- Problems of Maintaining Small Groups in Hospitals The Informal Organization of the Institution ; Hospital Administration and Small Work Groups ; Methods of Working with Staff Groups ; Chapter 3. The Formal Structure of the General Hospital ; The Hospital's Organization Chart ; Nursing as an Arm of Hospital Administration ; Patients and the Organization Chart ; What the Organization Chart Fails to Describe ; The Competing Chain of Command ; The Dual Value System ; Practical Consequences of the Evolutionary Process ; 1. Multiple Subordination ; 2. The Conflict Between Dependency and Authority.
- The Need for Positive Leadership from Physicians Chapter 4. Communication and Coordination of Patient Care ; Why Lateral Communication Is Impeded ; Inadequacy of Written Communication ; Hypotheses About the Nature of Oral Communication ; Communication and Meeting Patients' Needs ; Improving Nurses' Skill in Communication ; Chapter 5. Motivation ; Effects of Different Work Models on Motivation ; The Medical Profession ; The Newer Health Professions ; Technicians ; Health Workers Without Formal Preparation ; Differentiated Attempts to Stimulate Motivation.
- Stimulating Motivation Among the Auxiliary Personnel Chapter 6. Effecting Change
- I ; Staff's Request for More ""Information"" ; Meeting the Request for ""Information"" ; Orientation and Continuing Staff Development ; Ward Staff Meetings ; Group Psychotherapy Sessions ; Staff Studies of Patient Care ; Chapter 7. Effecting Change
- II ; Meeting the Need for Accomplishment and Recognition ; Administrative Ineptitudes ; Distortions of Perception ; Decision-Making by Staff ; The Committee on Patient Care ; Achievements of Committee ; Planning for the Future ; The Challenge of ""Responsibility""