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ICT for social welfare : a toolkit for managers /

This book analyses the current context and use of ICT in the public and voluntary sectors and builds on this to provide practical guidance for managers and staff. Assuming no technical knowledge, the book provides the ideas, tools and resources to think critically and creatively about current ICT pr...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Geoghegan, Luke
Otros Autores: Lever, Jason, McGimpsey, Ian
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bristol : Policy Press, 2004.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • ICT FOR SOCIAL WELFARE; Contents; List of boxes and figures; Introduction; 1. ICT: people and society; 2. ICT and social welfare practice; 3. Putting the I and the C back into ICT; 4. Modelling information flows and needs: improving service quality; 5. Modelling information flows and needs: improving organisational effectiveness; 6. People, organisations and ICT; 7. Information exclusion and the digital divide; 8. Where next? Social welfare practice and e-government; 9. Where next? Social welfare practice and emerging technology; Thinklist; Bibliography; Glossary; Index.