Tabla de Contenidos:
  • CONTENTS
  • PREFACE
  • ACKNOWLEDGEMENTS
  • Introduction
  • 1. The Technological and Occupational Context
  • The Development of Air Traffic Control into the Fifties
  • Air Traffic Control in the Sixties, Seventies, and Beyond
  • Air Traffic Control as an Occupation
  • The Airline Pilot's Work
  • 2. French in the Air: The First Steps
  • The English Tradition
  • The Growth of the French Fact in Quebec Aviation
  • The Lisson Report and the Logic of the Official Languages Act
  • The First Skirmishes
  • 3. Bilingual Air Traffic Controlâ€?Pro and Con
  • The Listening WatchMinority Rights or Minority Assimilation?
  • International Standards
  • Controller Workload
  • Heavy Traffic
  • The Stray Unilingual Francophone Pilot
  • 4. The Battle for Bilingualism: The Early Victories
  • Birth of an Organization
  • The Response to AQCNA
  • Mid-1974 to Mid-1975: A Year of Growing Tensions
  • BILCOM: The Research, the Report, the Reaction
  • 5. From Angry Words to Clenched Fists
  • Consultation about the BILCOM report
  • A Summer of Discontent
  • Keith Spicer's Initiative
  • Lang, Cloutier, and McLeish: Between an Irresistible Force and an Immovable ObjectConfrontation at the Montreal Centre
  • 6. A Conflict on Many Fronts: January to June 1976
  • Introduction
  • Implementation: January to March 1976
  • The Publicity Campaign: The Safety Symposium
  • Collective Bargaining: Toward Conciliation
  • CATCA and CALPA Prepare for Battle
  • The Conciliation Process
  • Implementation: One Step Forward, Three Steps Back
  • The Final Contract Negotiations: Divide and Conquer
  • 7. The Strike against Bilingualism
  • On Collision Course: June 7â€?June 20The Strike against Bilingualism
  • 8. The Turning Point: July 1976 to January 1977
  • Introduction
  • The Political Reaction in Quebec
  • Across Two Solitudes: The Response of the English Press
  • The Struggle for Bilingualism: New Initiatives
  • CATCA and CALPA: Winning Victories But Losing the War
  • AGAQ: The Struggle Intensifies
  • Enter the Commission of Inquiry
  • CATCA and CALPA on the Defensive
  • 9. Towards a Solution: The Commission's Initial Hearings and Interim Report
  • Introduction
  • The Initial Hearings of the Commission of InquiryThe Commission's Interim Report
  • In the Aviation Community
  • 10. Tying Threads Together: The Problem Resolved
  • Introduction
  • The Simulation Exercises
  • Reconciliation within the Aviation Community
  • The BICSS Reports
  • The Commission's Second Set of Hearings: February and March 1979
  • The Final Report of the Commission of Inquiry
  • The Cabinet Decision and Industry and Public Reaction
  • Implementation and Key Actors' Retrospections
  • The Future of Bilingual Air Traffic Control