Service in the field : the world of front-line public servants /

"The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. Service in the Field, the first book to focus exclusively on the role of field-level publ...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Carroll, Barbara Wake, 1947-
Autor Corporativo: Institute of Public Administration of Canada
Otros Autores: Siegel, David (David Timothy)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Montreal, Qué. : McGill-Queen's University Press, ©1999.
Colección:Canadian public administration series.
Temas:
Civil service > Canada.
Fonction publique > Canada.
POLITICAL SCIENCE > Public Affairs & Administration.
Civil service.
Canada.
Acceso en línea:Texto completo

MARC

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100 1 |a Carroll, Barbara Wake,  |d 1947- 
245 1 0 |a Service in the field :  |b the world of front-line public servants /  |c Barbara Wake Carroll, David Siegel. 
260 |a Montreal, Qué. :  |b McGill-Queen's University Press,  |c ©1999. 
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490 1 |a Canadian public administration series 
500 |a Co-published by the Institute of Public Administration of Canada. 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
520 1 |a "The most important people in government are not the prime minister, premiers, and senior bureaucrats but the people who work in government field offices across the country, providing service to Canadians. Service in the Field, the first book to focus exclusively on the role of field-level public servants in Canada, examines the work they do and the relationship between field and head offices."--Jacket 
505 0 |a CONTENTS -- TABLES, FIGURES, AND BOXES -- ACKNOWLEDGMENTS -- INTRODUCTION -- 1 Who Are These People and What Do They Do? -- 2 The Research Described -- 3 How We Do Things around Here -- 4 Service to the Public -- 5 The Workplace Environment -- 6 Two Solitudes or One Big Happy Family? Dealing with Head Office -- 7 Administrative Reform: How It Plays in the Field -- 8 Bureaucrats Are People Too -- 9 Where Do We Go from Here? Implications for Implementation and Management Theory -- APPENDIX: METHODOLOGY -- NOTES -- BIBLIOGRAPHY -- INDEX -- A -- B 
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700 1 |a Siegel, David  |q (David Timothy) 
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776 0 8 |i Print version:  |a Carroll, Barbara Wake, 1947-  |t Service in the field.  |d Montreal, Qué. : McGill-Queen's University Press, ©1999  |w (DLC) 00340575 
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