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Consumer attitudes toward data breach notifications and loss of personal information /

"Data breaches continue to plague private-sector companies, nonprofit organizations, and government agencies. Despite the mounting rate of these breaches, the continuing harms imposed on consumers and firms, and over a decade of breach notification laws, very little research exists that examine...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Ablon, Lillian (Autor)
Autor Corporativo: Institute for Civil Justice (U.S.) (sponsoring body.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Santa Monica, Calif. : Rand Corporation, [2016]
Colección:Research report (Rand Corporation) ; RR-1187-ICJ.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Ablon, Lillian,  |e author. 
245 1 0 |a Consumer attitudes toward data breach notifications and loss of personal information /  |c Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky. 
264 1 |a Santa Monica, Calif. :  |b Rand Corporation,  |c [2016] 
264 4 |c ©2016 
300 |a 1 online resource (xv, 61 pages) :  |b color charts 
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490 1 |a Research report ;  |v RR-1187-ICJ 
500 |a "RR-1187-ICJ"--Page 4 of cover 
504 |a Includes bibliographical references (pages 57-61). 
505 0 |a Preface -- Figures and Tables -- Summary -- Acknowledgments -- Introduction: The Purpose of This Study ; The Survey -- Survey Results: Frequency of Data Breach Notifications ; How Respondents Learned of a Breach ; Types of Data Compromised ; Consumer Responses to the Breach ; Consumer Costs of Dealing with a Data Breach ; Consumer Satisfaction with Company Response to the Breach -- Conclusions and Implications: Can a Federal Breach Disclosure Law Help? -- APPENDIXES: A. Survey Instrument ; B. Supporting Tables and Charts -- References. 
506 0 |f Unrestricted online access  |2 star 
520 |a "Data breaches continue to plague private-sector companies, nonprofit organizations, and government agencies. Despite the mounting rate of these breaches, the continuing harms imposed on consumers and firms, and over a decade of breach notification laws, very little research exists that examines consumer response to these developments. This report sets out the results of a nationally representative survey of the consumer experience with data breaches: the frequency of notifications of data breaches and the type of data taken; consumer attitudes toward data breaches, breach notifications, and company follow-on responses; and perceived personal costs resulting from the breach, with the goal to establish a baseline of information about consumer attitudes toward data loss and company practices in responding to such events. Key findings include: (1) Twenty-six percent of respondents, or an estimated 64 million U.S. adults, recalled a breach notification in the past 12 months; (2) 44 percent of those notified were already aware of the breach; (3) 62 percent of respondents accepted offers of free credit monitoring; (4) only 11 percent of respondents stopped dealing with the affected company following a breach; (5) 32 percent of respondents reported no costs of the breach and any inconvenience it garnered, while, among those reporting some cost, the median cost was 500 dollars; and (6) 77 percent of respondents were highly satisfied with the company's post-breach response"--Publisher's description 
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650 0 |a Consumer protection  |z United States. 
650 0 |a Consumers  |z United States  |x Attitudes. 
650 0 |a Disclosure of information  |z United States. 
650 0 |a Data protection  |z United States. 
650 0 |a Identity theft  |z United States. 
650 0 |a Computer crimes  |z United States. 
650 0 |a Computer security  |z United States. 
650 6 |a Consommateurs  |x Protection  |z États-Unis. 
650 6 |a Consommateurs  |z États-Unis  |x Attitudes. 
650 6 |a Divulgation d'informations  |z États-Unis. 
650 6 |a Protection de l'information (Informatique)  |z États-Unis. 
650 6 |a Vol d'identité  |z États-Unis. 
650 6 |a Criminalité informatique  |z États-Unis. 
650 6 |a Sécurité informatique  |z États-Unis. 
650 7 |a COMPUTERS  |x Internet  |x Security.  |2 bisacsh 
650 7 |a Computer crimes.  |2 fast  |0 (OCoLC)fst00872063 
650 7 |a Computer security.  |2 fast  |0 (OCoLC)fst00872484 
650 7 |a Consumer protection.  |2 fast  |0 (OCoLC)fst00876358 
650 7 |a Consumers  |x Attitudes.  |2 fast  |0 (OCoLC)fst00876411 
650 7 |a Data protection.  |2 fast  |0 (OCoLC)fst00887958 
650 7 |a Disclosure of information.  |2 fast  |0 (OCoLC)fst00894870 
650 7 |a Identity theft.  |2 fast  |0 (OCoLC)fst01201137 
651 7 |a United States.  |2 fast  |0 (OCoLC)fst01204155 
710 2 |a Rand Corporation,  |e publisher. 
710 2 |a Institute for Civil Justice (U.S.),  |e issuing body,  |e sponsoring body. 
776 0 8 |i Print version:  |a Ablon, Lillian.  |t Consumer attitudes toward data breach notifications and loss of personal information.  |d Santa Monica, Calif. : Rand Corporation, [2016]  |z 9780833094940  |w (OCoLC)949891468 
830 0 |a Research report (Rand Corporation) ;  |v RR-1187-ICJ. 
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