Toward a culture of consequences : performance-based accountability systems for public services : executive summary /

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Performance-based accountability systems (PBASs), which link incentives to measured performance as a means of improving services to the public, have gained popularity. While PBASs can vary widely across sectors, they share three main components: goals, incentives, and measures. Research suggests tha...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Rand Education (Institute)
Otros Autores: Stecher, Brian M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Santa Monica, CA : RAND, 2010.
Colección:Rand Corporation monograph series.
Temas:
Government accountability > United States.
Organizational effectiveness > United States.
Performance > Management.
Performance technology > Management.
Obligation de rendre compte (Administration publique) > États-Unis.
Efficacité organisationnelle > États-Unis.
Rendement au travail > Gestion.
POLITICAL SCIENCE > Public Affairs & Administration.
EDUCATION > Educational Policy & Reform > General.
Government accountability
Organizational effectiveness
Performance > Management
Government - U.S.
Law, Politics & Government.
Political Institutions & Public Administration - U.S., General.
United States
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Title Page; Copyright; Preface; Contents; Table; Acknowledgments; Abbreviations; Executive Summary; Research Approach; Findings; Decision to Adopt a Performance-Based Accountability System Is Shaped by Political, Historical, and Cultural Contexts; Selection of Incentive Structures Has Proven Challenging; Design of Performance Measures Requires a Balance Among Competing Priorities; Successful Implementation Must Overcome Many Potential Pitfalls; Evidence of System Effectiveness Is Limited and Leads to Varying Conclusions by Sector; Recommendations for System Developers.
  • Design of the Performance-Based Accountability SystemIncentives and Performance Measurement; Implementation; Evaluation; Areas for Further Research; Concluding Thoughts; APPENDIX: The Five Sectors; Back Cover.

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