|
|
|
|
LEADER |
00000nam a2200000 i 4500 |
001 |
ELB223696 |
003 |
FINmELB |
005 |
20230712100101.0 |
006 |
m o d | |
007 |
cr cnu|||||||| |
008 |
230705t20112011mauao o 001 0 eng d |
020 |
|
|
|z 9780273756064
|
020 |
|
|
|a 9781292014241
|q (e-book)
|
035 |
|
|
|a (OCoLC)1390972958
|
040 |
|
|
|a FINmELB
|b spa
|e rda
|c FINmELB
|
050 |
|
4 |
|a HF5415.13
|b .L684 2011
|
082 |
0 |
|
|a 658.8
|2 22
|
100 |
1 |
|
|a Lovelock, Christopher H.,
|e autor.
|
245 |
1 |
0 |
|a Services marketing :
|b people, technology, strategy /
|c Christopher Lovelock, Jochen Wirtz.
|
250 |
|
|
|a Seventh edition, global edition.
|
264 |
|
1 |
|a Boston, [Massachusetts] :
|b Pearson,
|c 2011.
|
264 |
|
4 |
|c ©2011
|
300 |
|
|
|a 1 recurso en línea (648 páginas) :
|b ilustraciones, tablas, fotografías
|
336 |
|
|
|a texto
|b txt
|2 rdacontent/spa
|
337 |
|
|
|a computadora
|b c
|2 rdamedia/spa
|
338 |
|
|
|a recurso en línea
|b cr
|2 rdacarrier/spa
|
500 |
|
|
|a Incluye índices.
|
588 |
|
|
|a Descripción basada en metadatos suministrados por el editor y otras fuentes.
|
590 |
|
|
|a Recurso electrónico. Santa Fe, Arg.: elibro, 2023. Disponible vía World Wide Web. El acceso puede estar limitado para las bibliotecas afiliadas a elibro.
|
650 |
|
0 |
|a Marketing
|x Management.
|
650 |
|
4 |
|a Atención al cliente
|x Marketing.
|
650 |
|
4 |
|a Industrias de servicios
|x Marketing.
|
650 |
|
4 |
|a Profesiones
|x Marketing.
|
650 |
|
4 |
|a Marketing
|x Administración.
|
650 |
|
0 |
|a Professions
|x Marketing.
|
650 |
|
0 |
|a Service industries
|x Marketing.
|
650 |
|
0 |
|a Customer services
|x Marketing.
|
655 |
|
4 |
|a Libros electrónicos.
|
700 |
1 |
|
|a Wirtz, Jochen,
|e editor.
|
776 |
0 |
8 |
|i Versión impresa:
|a Lovelock, Christopher H.
|t Services marketing : people, technology, strategy.
|b Seventh edition, global edition.
|d Boston, [Massachusetts] : Pearson, c2011
|h 648 pages
|z 9780273756064
|w 2009039795
|
797 |
2 |
|
|a elibro, Corp.
|
856 |
4 |
0 |
|u https://elibro.uam.elogim.com/ereader/bidiuam/223696
|z Texto completo
|