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Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Blunt, Carolyn
Otros Autores:	Hill-Wilson, Martin, Ward, Andrew
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Chichester, England : Wiley, 2013.
Temas:	Consumer satisfaction. Customer relations > Management. Customer services. Electronic books.
Acceso en línea:	Texto completo

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