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What's the secret? to providing a world-class customer experience /

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	DiJulius, John R., 1964-
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Hoboken, N.J. : Wiley, c2008.
Temas:	Customer services. Consumer satisfaction. Customer loyalty. Electronic books.
Acceso en línea:	Texto completo

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