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ELB159192 |
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100218s2010 enk sb 001 0 eng d |
| 020 |
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|a 9780203852361
|q (e-book)
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| 020 |
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|z 9780415578042
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| 035 |
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|a (OCoLC)679671386
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| 040 |
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|a FINmELB
|c FINmELB
|d FINmELB
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| 050 |
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4 |
|a G155.A1
|b N58 2010
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| 082 |
0 |
4 |
|a 910.68/8
|2 22
|
| 100 |
1 |
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|a Noe, Francis P.,
|d 1939-
|
| 245 |
1 |
0 |
|a Tourist customer service satisfaction
|h [electronic resource] :
|b an encounter approach /
|c Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
|
| 260 |
|
|
|a London ;
|a New York :
|b Routledge,
|c 2010.
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| 300 |
|
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|a 1 online resource (ix, 193 p.)
|
| 504 |
|
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|a Includes bibliographical references and index.
|
| 588 |
|
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|a Description based on metadata supplied by the publisher and other sources.
|
| 590 |
|
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|a Electronic reproduction. Santa Fe, Arg.: elibro, 2022. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
|
| 650 |
|
0 |
|a Tourism
|x Management.
|
| 650 |
|
0 |
|a Hospitality industry
|x Management.
|
| 655 |
|
4 |
|a Electronic books.
|
| 700 |
1 |
|
|a Uysal, Muzaffer.
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| 700 |
1 |
|
|a Magnini, Vincent P.
|
| 797 |
2 |
|
|a elibro, Corp.
|
| 856 |
4 |
0 |
|u https://elibro.uam.elogim.com/ereader/bidiuam/159192
|z Texto completo
|
