Cargando…

El impacto de internet en la transformación de las relaciones con clientes (CRM)

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Arana, Adolfo
Autor Corporativo:	e-libro, Corp
Formato:	Artículo
Idioma:	Español
Publicado:	[Barcelona] : Ediciones Deusto - Planeta de Agostini Profesional y Formación S.L, [2001]
Temas:	Gestión. Administración. Customer relations > Management. Relationship marketing. Management. Marketing Artículos electrónicos.
Acceso en línea:	Texto completo

Ejemplares similares

Integración de los sistemas CRM con las operaciones
por: Herrero Riaño, Luis
Publicado: (2000)

L'étude de la relation client : Le marketing scientifique à l'usage des managers.
por: Angot, Jacques
Publicado: (2015)

CRM for dummies /
por: Helgeson, Lars
Publicado: (2017)

Connected CRM : implementing a big-data-driven, customer-centric business strategy /
por: Williams, David, 1963-
Publicado: (2014)

Connected CRM : implementing a big-data-driven, customer-centric business strategy /
por: Williams, David, 1963-
Publicado: (2014)

Handbook of CRM achieving excellence in customer management /
por: Payne, Adrian
Publicado: (2006)

Handbook of CRM : achieving excellence in customer management /
por: Payne, Adrian
Publicado: (2006)

Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.
por: Specchia, Antonio
Publicado: (2022)

Salesforce CRM : the definitive admin handbook : build, configure, and customize salesforce CRM and mobile solutions /
por: Goodey, Paul (computer software developer)
Publicado: (2019)

Kapital cliente : la rentable gestión de clientes /
por: Restrepo Torres, Marta Lucía
Publicado: (2015)

Using Microsoft CRM /
por: Brown, Laura, 1953-
Publicado: (2004)

Programming Microsoft Dynamics CRM 4.0 /
por: Steger, Jim
Publicado: (2009)

Managing customer relationships on the internet /
Publicado: (2006)

CRM, la guía definitiva : estrategia de gerenciamiento de la relación con los clientes /
por: Brunetta, Hugo
Publicado: (2016)

Sams teach yourself Microsoft Dynamics CRM 4 in 24 hours /
por: Stanton, Anne A.
Publicado: (2010)

Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide /
por: Benson, Neil
Publicado: (2012)

Working with Microsoft Dynamics CRM 2011 /
por: Snyder, Mike
Publicado: (2011)

Microsoft Dynamics CRM 4 for dummies /
por: Scott, Joel
Publicado: (2008)

Microsoft Dynamics CRM 4 for dummies /
por: Scott, Joel
Publicado: (2008)

Social CRM for dummies /
por: Lacy, Kyle, et al.
Publicado: (2013)

Marketing management : a relationship approach /
por: Hollensen, Svend
Publicado: (2019)

Customer-centric marketing : build relationships, create advocates and influence your consumers /
por: Cundari, Aldo
Publicado: (2015)

Customer Relationship Marketing To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully.
por: Hawkins, John
Publicado: (2019)

Managing the new customer relationship : strategies to engage the social customer and build lasting value /
por: Gordon, Ian, 1952 June 19-
Publicado: (2013)

Professionnels du chiffre : Réussir ses stratégies marketing.
por: Ledent, Philippe
Publicado: (2015)

Sams teach yourself Microsoft Dynamics CRM 2011 in 24 hours /
por: Stanton, Anne A.
Publicado: (2012)

The Book of Business Awesome / How Engaging Your Customers and Employees Can Make Your Business Thrive/The Cost of Not Listening, Engaging, or Being Great at What You Do.
por: Stratten, Scott
Publicado: (2012)

Dynamic customer strategy : today's CRM /
por: Tanner, John F.
Publicado: (2014)

Managing the new customer relationship : strategies to engage the social customer and build lasting value /
por: Gordon, Ian, 1952 June 19-
Publicado: (2013)

Customer experience management : a revolutionary approach to connecting with your customers /
por: Schmitt, Bernd
Publicado: (2003)

Working with Microsoft Dynamics CRM 4.0 /
por: Steger, Jim
Publicado: (2008)

Atención a los clientes descartados /
por: Rosenblum, David, et al.
Publicado: (2003)

Microsoft dynamics CRM 2011 scripting cookbook /
por: Tarla, Nicolae
Publicado: (2013)

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
por: Malhotra, Naresh K., et al.
Publicado: (2016)

El caso de HP Designjet Online un éxito espectacular en CRM /
por: Renart, Lluis G., et al.
Publicado: (2003)

Hacia un nuevo márketing Mix
por: Nueno, José Luis, et al.
Publicado: (2001)

Customer-centric marketing : build relationships, create advocates, and influence your customers /
por: Cundari, Aldo
Publicado: (2015)

Microsoft Dynamics CRM 4 for dummies
por: Scott, Joel
Publicado: (2008)

Customer Value Management Some Reflections and Future Trends.
por: Verhoef, Peter C.
Publicado: (2019)

The Relationship Marketer Rethinking Strategic Relationship Marketing /
por: Hougaard, Soren, et al.
Publicado: (2009)