Knowledge management in the public sector : a blueprint for innovation in government /

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McNabb, David E.
Formato: eBook
Idioma:Inglés
Publicado: Armonk, N.Y. : M.E. Sharpe, c2007.
Temas:
Knowledge management.
Organizational learning.
Public administration > Information technology > Case studies.
Electronic government information > Case studies.
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Historical foundations of KM
  • KM : a self-regulating social system
  • The technology and processes subsystem
  • Knowledge processes and policy directives
  • Principles and processes in implementing KM
  • Building a collaborative learning culture
  • KM and organizational learning
  • KM and innovation in government
  • Knowledge management in the public sector
  • The public-sector chief knowledge officer
  • Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo
  • KM at the army's communications-electronics command / Susan L. Kappi
  • KM at the Virginia Department of Transportation / Maureen L. Hammer
  • Conclusion : knowledge management's role in the drive to transform government.

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