Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /

Mostrar otras versiones (1)
Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Sarkodie-Mensah, Kwasi
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Routledge, 2013.
Temas:
Public services (Libraries)
Libraries and community.
Libraries > Public relations.
Libraries > Security measures.
Customer relations.
Conflict management.
Electronic books.
Acceso en línea:Texto completo
Descripción
Notas:"Helping the difficult library patron: new approaches to examining and resolving a long-standing and ongoing problem has been co-published simultaneously as The reference librarian, Numbers 75/76 2002."
First published by the Haworth Information Press, Inc., 2002.
Descripción Física:1 online resource (314 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9781315863474 (e-book)

Ejemplares similares