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00000cam a2200000 i 4500 |
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EBSCO_on1246250177 |
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OCoLC |
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20231017213018.0 |
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m o d |
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cr cnu|||unuuu |
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210415s2021 vau o 000 0 eng d |
| 040 |
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|a N$T
|b eng
|e rda
|e pn
|c N$T
|d N$T
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d YDX
|d OCLCQ
|d QGK
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| 019 |
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|a 1340450805
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| 020 |
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|a 9781952157721
|q (electronic bk.)
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| 020 |
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|a 1952157722
|q (electronic bk.)
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| 020 |
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|z 9781952157714
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| 035 |
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|a (OCoLC)1246250177
|z (OCoLC)1340450805
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| 050 |
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4 |
|a HD30.3
|b .O64 2021eb
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| 082 |
0 |
4 |
|a 651.7
|2 23
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Orey, Maureen C.,
|e author.
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| 245 |
1 |
0 |
|a Communication skills virtual training /
|c Maureen Orey.
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| 264 |
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1 |
|a Alexandria, Virginia :
|b ATD Press,
|c [2021]
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| 300 |
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|a 1 online resource
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| 336 |
|
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 490 |
1 |
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|a ATD workshop series
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| 588 |
0 |
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|a Online resource; title from PDF title page (EBSCO, viewed April 16, 2021).
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| 504 |
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|a Includes bibliographical references.
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| 505 |
0 |
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|a Intro -- Half-Title Page -- Title Page -- Copyright -- Contents -- The ATD Workshop Series -- Preface -- Introduction: How to Use This Book -- Why Do Communication Skills Matter? -- What Do I Need to Know About Training? -- What Considerations Need to Be Addressed in a Virtual Delivery Model? -- How Much Time Will Preparation Take? -- What Are the Important Features of the Book? -- How Are the Agendas Laid Out? -- How Do I Use This Book? -- Key Points -- What to Do Next -- Additional Resources -- Section I: The Workshops -- 1: Two-Day Communication Skills Workshop -- Two-Day Workshop Objectives -- Two-Day Workshop Overview -- Day 1 Overview -- Day 2 Overview -- Considerations for the Virtual Environment -- Preparation -- Two-Day Workshop Agenda: Day 1 -- What to Do Between Workshop Days -- Two-Day Workshop Agenda: Day 2 -- What to Do Next -- Reference -- 2: One-Day Communication Skills Workshop -- One-Day Workshop Objectives -- One-Day Workshop Overview -- Considerations for the Virtual Environment -- Preparation -- One-Day Workshop Agenda -- What to Do Next -- Reference -- 3: Half-Day Communication Skills Workshop -- Half-Day Workshop Objectives -- Half-Day Workshop Overview -- Considerations for the Virtual Environment -- Preparation -- Half-Day Workshop Agenda -- What to Do Next -- 4: Ustomizing The Communication Skills Workshop -- Customizing the Content and Activities -- Customizing the Workshop Format -- Communication Skills Workshop Series -- Small Bites-Lunch & -- Learn Seminars -- Theme-Based Workshops -- The Bare Minimum -- What to Do Next -- Section II: Essentials of Effective Communication Skills Training -- 5: Identifying Needs for Communication Skills Training -- Why Needs Analysis? -- Strategic Needs Analysis -- Structured Interviews -- Focus Groups -- Surveys -- Individual Learning Needs Analysis -- The Bare Minimum.
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| 505 |
8 |
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|a Key Points -- What to Do Next -- Additional Resources -- 6: Understanding The Foundations of Training Design -- Basic Adult Learning Theory -- Designing for Accessibility -- Theory Into Practice -- Establishing a Framework -- Identifying Behaviors -- Practicing -- Providing Feedback -- Making It Relevant -- The Bare Minimum -- Key Points -- What to Do Next -- Additional Resources -- 7: Delivering Your Communication Skills Workshop: Be A Great Facilitator -- The Learning Environment -- Program Preparation Checklist -- Participant Materials -- Handouts -- Presentation Slides -- Workbooks and Journals -- Videos -- A Strong Start: Introduction, Icebreakers, and Openers -- Feedback -- Role Plays -- Participant Presentations -- Journaling -- Questioning Skills -- Training Platform and Participant Management -- A Word About Dealing with Difficult Participants -- An Unforgettable End -- The Bare Minimum -- Key Points -- What to Do Next -- Additional Resources -- 8: Evaluating Workshop Results -- Levels of Measurement -- Level 1. Measuring Participant Reactions -- Level 2. Measuring the Extent to Which Participants Have Learned -- Level 3. Measuring the Results of Training Back on the Job -- Level 4. Measuring the Organizational Impact of Training -- Return on Investment -- Reporting Results -- The Bare Minimum -- Key Points -- What to Do Next -- Additional Resources -- Section III-Post-Workshop Learning -- 9: The Follow-Up Coach -- Increasing Training Results Through Follow-Up: What to Do After the Workshop -- Follow-Up Virtual Peer Interactions -- Follow-Up Action Planning -- Follow-Up Coaching Sessions -- Follow-Up Workshops -- Creating an Open Culture for Effective Communication -- Key Points -- What to Do Next -- Additional Resources -- Section IV-Workshop Supporting Documents and Online Support -- 10: Learning Activities.
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| 505 |
8 |
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|a Learning Activities Included in Communication Skills Virtual Training -- 11: Assessments -- To Pre-Work or Not to Pre-Work ... -- Assessments Included in Communication Skills Virtual Training -- 12: Handouts -- Handouts Included in Communication Skills Virtual Training -- 13: Online Tools and Downloads -- Access to Free Supporting Materials -- Customizable Materials -- Working With the Files -- PDF Documents -- PowerPoint Slides -- Distributing Materials to Participants -- Acknowledgments -- About the Author -- About ATD -- Back Cover.
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| 590 |
|
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
|
| 650 |
|
0 |
|a Communication in organizations
|x Study and teaching.
|
| 650 |
|
0 |
|a Communication in organizations
|x Study and teaching
|x Activity programs.
|
| 650 |
|
0 |
|a Interpersonal communication
|x Study and teaching.
|
| 650 |
|
6 |
|a Communication dans les organisations
|x Étude et enseignement.
|
| 650 |
|
6 |
|a Communication dans les organisations
|x Étude et enseignement
|x Méthodes actives.
|
| 650 |
|
6 |
|a Communication interpersonnelle
|x Étude et enseignement.
|
| 650 |
|
7 |
|a Communication in organizations
|x Study and teaching.
|2 fast
|0 (OCoLC)fst00870231
|
| 650 |
|
7 |
|a Interpersonal communication
|x Study and teaching.
|2 fast
|0 (OCoLC)fst00977362
|
| 776 |
|
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|z 1-952157-71-4
|
| 830 |
|
0 |
|a ASTD trainer's workshop series.
|
| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2904921
|z Texto completo
|
| 938 |
|
|
|a YBP Library Services
|b YANK
|n 302037697
|
| 938 |
|
|
|a EBSCOhost
|b EBSC
|n 2904921
|
| 994 |
|
|
|a 92
|b IZTAP
|
