Address variation in sociocultural context : region, power and distance in Italian service encounters /

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"This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian-with a focus on singular address pronouns tu, voi and lei. It offers a thorough examin...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bresin, Agnese (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam ; Philadelphia : John Benjamins Publishing Company, [2021]
Colección:Topics in address research ; v. 2.
Temas:
Forms of address > Italy.
Italian language > Addess, Forms of.
Politeness (Linguistics)
Restaurants > Italy.
Titres de politesse > Italie.
Formules de politesse.
Restaurants > Italie.
Forms of address
Restaurants
Italy
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro
  • Address Variation in Sociocultural Context
  • Editorial page
  • Title page
  • Copyright page
  • Table of contents
  • Table of contents
  • Acknowledgements
  • Introduction
  • 1. Theory behind address practices
  • 1.1 Key concepts
  • 1.1.1 Image
  • 1.1.2 Common ground and closeness
  • 1.1.3 Social distance
  • 1.1.4 Power
  • 1.1.5 Respect
  • 1.1.6 Enhancing the interlocutor's image
  • 1.1.7 Accommodation principle
  • 1.1.8 Cultural context and situational context
  • 1.1.9 Community of practice
  • 1.2 Common practice
  • 1.2.1 Competing practices in interactional contexts
  • 1.2.2 Evolving practices in cultural changes
  • 1.3 Practices as expression of identity
  • 1.3.1 Personal and community preferences
  • 1.3.2 Style and identity
  • 1.3.3 Images, roles, and identity
  • 1.4 An account of identity from sociocultural linguistics
  • 1.4.1 Basic demographic level
  • 1.4.2 Cultural and linguistic level
  • 1.4.3 Situational and interactional level
  • 1.5 Conclusions
  • 2. Cultural and linguistic context of Italy
  • 2.1 Regional cultures and identities
  • 2.1.1 Development of Italian regional identities
  • 2.1.2 What are Italian regions?
  • 2.1.3 Some cultural models in post-war Italy
  • 2.1.4 Macro-regions: North and south (and centre)
  • 2.1.5 Italian regions in this study
  • 2.2 Languages and dialects in Italy
  • 2.2.1 Relationship between language and dialect in contemporary Italy
  • 2.2.2 The case of the Sardinian language
  • 2.2.3 Official data on reported dialect use
  • 2.2.4 Regional varieties of Italian
  • 2.2.5 Social prestige attached to varieties of Italian
  • 2.3 Geography in studies on Italian address
  • 2.3.1 Italy presented as one geographical area
  • 2.3.2 Italy presented in macro-regions
  • 2.3.3 Italy presented in smaller regions
  • 2.3.4 Information about one geographical location
  • 2.3.4.1 Survey-based studies
  • 2.3.4.2 Corpus-based and ethnographic studies
  • 2.4 Conclusions
  • 3. Situational and interactional context of restaurant encounters
  • 3.1 Service encounters
  • 3.1.1 Interlocutors' roles in service encounters
  • 3.1.2 Power dynamics in commercial service encounters
  • 3.1.2.1 Power of the customer
  • 3.1.2.2 Power of the service provider
  • 3.1.2.3 Collaboration between customer and service provider
  • 3.1.3 Balance between closeness and respectful distance
  • 3.1.3.1 Perception of imbalance between closeness and distance
  • 3.2 Address in Italian service encounters
  • 3.2.1 Survey-based studies
  • 3.2.2 Corpus-based studies
  • 3.3 Restaurant encounters
  • 3.3.1 Restaurant levels and language variation
  • 3.3.2 Restaurant levels and types in Italy
  • 3.3.3 Definition of restaurant levels in this study
  • 3.4 Conclusions
  • 4. Research design
  • 4.1 Preliminary considerations
  • 4.2 Research questions
  • 4.3 Research hypotheses
  • 4.3.1 Research sites and a detailed hypothesis on regional variation
  • 4.3.1.1 Emilia
  • 4.3.1.2 Umbria
  • 4.3.1.3 Lazio

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