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Toxic nursing : managing bullying, bad attitudes, and total turmoil /

Nursing has a not-so-secret problem. The profession is prone to--some would say thrives on--workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strateg...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Dellasega, Cheryl (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Indianapolis, IN : Sigma Theta Tau International, [2021]
Edición:Second edition.
Temas:
Acceso en línea:Texto completo

MARC

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246 3 0 |a Managing bullying, bad attitudes, and total turmoil 
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520 |a Nursing has a not-so-secret problem. The profession is prone to--some would say thrives on--workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments. Written by Cheryl Dellasega--author of the groundbreaking books Surviving Ophelia and Mean Girls Grown Up--Toxic Nursing explores the reasons behind toxic behavior and its impact on not just the workplace but patient safety. 
505 0 |a Incivility -- The newbie : mistreatment of new nurses -- The know-it-all/criticism queen -- Gossip and trash talk -- Cliques, campaigns, and high-school drama -- Competition and credit -- Nurse managers as the problem -- Men in white -- Better than you -- Generations at work -- Competent and caring leaders? -- Social media, electronic communication, and professionalism -- Politics and CYA -- Patients as victims -- On the battlefield : nurses under attack -- Toxic culture/environment -- Conclusion -- Is your management style causing conflict? -- Conflict case scenario -- Organizational cynicism self-assessment -- When it's time to seek outside counsel -- Compassion fatigue. 
504 |a Includes bibliographical references and indexes. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Nursing services  |x Administration. 
650 0 |a Personnel management. 
650 0 |a Bullying in the workplace. 
650 0 |a Interprofessional relations. 
650 0 |a Nursing  |x Psychological aspects. 
650 1 2 |a Nursing  |x organization & administration 
650 1 2 |a Personnel Management  |x methods 
650 2 2 |a Bullying 
650 2 2 |a Agonistic Behavior 
650 2 2 |a Interprofessional Relations 
650 2 2 |a Nurse's Role  |x psychology 
650 2 |a Nursing, Supervisory 
650 2 |a Personnel Management 
650 6 |a Services infirmiers  |x Administration. 
650 6 |a Personnel  |x Direction. 
650 6 |a Intimidation en milieu de travail. 
650 6 |a Relations interprofessionnelles. 
650 6 |a Soins infirmiers  |x Aspect psychologique. 
650 6 |a Intimidation. 
650 7 |a Bullying in the workplace  |2 fast 
650 7 |a Interprofessional relations  |2 fast 
650 7 |a Nursing  |x Psychological aspects  |2 fast 
650 7 |a Nursing services  |x Administration  |2 fast 
650 7 |a Personnel management  |2 fast 
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710 2 |a Sigma Theta Tau International,  |e issuing body. 
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