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00000cam a2200000M 4500 |
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EBSCO_on1178652941 |
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OCoLC |
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20231017213018.0 |
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m d |
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cr ||||||||||| |
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200728s2018 wiu o 000 0 eng d |
040 |
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|a YDX
|b eng
|c YDX
|d N$T
|d OCLCF
|d EBLCP
|d OCLCO
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|d UKAHL
|d OCLCO
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019 |
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|a 1191195529
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|a 1953079172
|q (electronic bk.)
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|a 9781953079176
|q (electronic bk.)
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|a (OCoLC)1178652941
|z (OCoLC)1191195529
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4 |
|a HF5415.5
|b .J373 2018
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0 |
4 |
|a 658.8/12
|2 23
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|a UAMI
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100 |
1 |
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|a Jarvis, Alka,
|e author.
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245 |
1 |
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|a Quality experience telemetry :
|b how to effectively use telemetry for improved customer success /
|c Alka Jarvis, Luis Morales, and Johnson Jose.
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|a Milwaukee, Wisconsin :
|b ASQ Quality Press,
|c [2018]
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300 |
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|a 1 online resource
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|a Intro -- Table of Contents -- List of Figures and Tables -- Foreword -- Preface -- Acknowledgments -- Chapter 1: Introduction -- Chapter 2: Telemetry Overview -- Chapter 3: Telemetry Data -- Chapter 4: Telemetry and Customer Success -- Chapter 5: Required Telemetry Discipline -- Chapter 6: Conclusions -- Index -- About the Authors
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590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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|a Customer relations
|x Quality control.
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650 |
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|a Customer services
|x Technological innovations.
|
650 |
|
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|a Telematics.
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650 |
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6 |
|a Service à la clientèle
|x Innovations.
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650 |
|
7 |
|a Customer services
|x Technological innovations
|2 fast
|
650 |
|
7 |
|a Telematics
|2 fast
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856 |
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|a Askews and Holts Library Services
|b ASKH
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|b EBLB
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