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Navigating the minefield a practical KM companion /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Eng, Patricia Lee (Autor), Corney, Paul J. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, [2017]
Temas:
Acceso en línea:Texto completo

MARC

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505 0 |a Intro -- Title Page -- CIP data -- Contents -- List of Figures -- Acknowledgements -- Chapter 1 About This Book -- KM Programs We Looked At -- Chapter 2 Surveying the Minefield -- KM Program Drivers -- Program Scoping Tasks -- Summary -- Chapter 3 Entering the Minefield -- Gearing Up -- Taking the First Step -- Stories From Our Interviewees -- Summary -- Chapter 4 Keeping KM Going-When It Is Working -- Proven Successful KM Tactics -- When KM is Working -- Summary -- Chapter 5 Killing KM -- The NRC Story -- The British Petroleum Story -- The HP/Compaq/Digital Story 
505 8 |a Chapter 6 What We Admired and Why -- Airbus -- Arup -- Malaysia Petroleum Management -- Sellafield -- Chapter 7 What Surprised Us -- Chapter 8 And Finally... -- The Eight ""Ates -- Appendix 1 The Consultant Dilemma -- Types of Consultancy -- Selecting and Managing the Consultant -- From the Consultant's Viewpoint -- Appendix 2 The Method or How We Came to Write This Book -- Who We Are -- Forming the Team -- Interviewee Selection Criteria -- The Process We Used to Write the Book -- Books Recommended by Our Interviewees -- Glossary -- Index 
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