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EBSCO_on1178643018 |
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20231017213018.0 |
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200728s2016 wiu o 001 0 eng d |
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|a YDX
|b eng
|c YDX
|d OCLCO
|d N$T
|d OCLCF
|d EBLCP
|d OCLCO
|d OCLCQ
|d OCLCO
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|a 9781953079633
|q (electronic bk.)
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|a 1953079636
|q (electronic bk.)
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|z 9780873899253
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|z 0873899253
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|a (OCoLC)1178643018
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|a HD30.28
|b .S5695 2016
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|a 658.4/012
|2 23
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|a UAMI
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|a Smith, Janet B.,
|d 1954-
|e author.
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|a The art of integrating strategic planning, process metrics, risk mitigation, and auditing /
|c J.B. Smith.
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|a Milwaukee, Wisconsin :
|b ASQ Quality Press,
|c [2016]
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300 |
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|a 1 online resource
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|a Title page -- Contents -- List of Examples -- List of Figures and Tables -- Preface -- Acknowledgements -- PART 1 Strategic Planning -- Chapter 1 Vision -- CORE ELEMENTS OF THE VISION -- CRITICAL FACTORS INFLUENCINGD EVELOPMENT OF VISION -- Chapter 2 First Define Vision -- Then Develop Strategic Plan -- LIFE CYCLE OF THE STRATEGIC PLAN (DMAIC MODEL) -- WHAT IS THE LEAN DMAIC MODEL? -- TRANSLATION OF HIGH-LEVEL STRATEGYINTO DAY-TO-DAY MEASURABLE INITIATIVES -- ROADMAP TO SUCCESSFUL STRATEGIC PLANNING-ALIGNMENT WITH VISION -- Chapter 2 First Define Vision -- Then Develop Strategic Plan
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|a LIFE CYCLE OF THESTRATEGIC PLAN (DMAIC MODEL) -- WHAT IS THE LEAN DMAIC MODEL? -- TRANSLATION OF HIGH-LEVEL STRATEGY INTO DAY-TO-DAY MEASURABLE INITIATIVES -- ROADMAP TO SUCCESSFUL STRATEGIC PLANNING-ALIGNMENT WITH VISION -- Chapter 3 Strategy: Measurement of Effectiveness Through Initiatives -- STARTING POINT -- BENCHMARK VERSUS GOAL -- Chapter 4 Initiatives to Support Strategies -- Measurement through Process Metrics -- LAYERED PROCESS METRICS -- METHODS FOR CREATING A LAYERED PROCESS OR PERFORMANCE METRIC -- PART II Process Metrics and Risk Mitigation
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|a Chapter 5 Process Metrics and Risk Mitigation -- FEEDBACK MECHANISM TO GO BEYONDCOMPLIANCE AND SUSTAINABILITY -- PROCESS METRICS: SUCCESS FACTORS, RISK MITIGATION, FAILURE MODES, AND COUNTERMEASURES -- Chapter 6 Process Metrics -- Why Do They Fail? -- RISK AND FAILURE MODE: PROCESS CAPABILITY AND CUSTOMER REQUIREMENTS MAY BE PERFECTLY ALIGNED, BUT PROCESS OWNERS ARE NOT -- RISK AND FAILURE MODE: PROCESS IS BARELY CAPABLE -- RISK AND FAILURE MODE: PROCESS IS NOT CAPABLE OR NOT STABLE -- RISK AND FAILURE MODE: PROCESS METRICS NOT CALIBRATED FOR INTENDED USE
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|a NO PERIODIC REVIEW OF PROCESS METRICS AFTER DEPLOYMENT TO DETECT HIDDEN FACTORIES -- Chapter 7 Moment of Truth: Another Expression of Risks, Possible Failure Mode, and Process Metric -- Chapter 8 Process Metrics: Measurement of Risk and Failure Modes -- Chapter 9 The Many Faces of Ineffective Process Metrics -- THE MANY FACES OF INEFFECTIVE PROCESS METRICS(ALSO KNOWN AS RISKS OR FAILURE MODE) -- CAN 1% METRIC RULE? -- PERFORMANCE METRICS WITHOUT SUSTAINABILITY -- PROCESS METRIC: TWO FACES -- PROCESS METRIC EXPECTATION ISMISUNDERSTOOD -- A MOVING TARGET? -- Chapter 10 Leverage Measureable Results
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|a Act on Process Indicators! -- PART III Root Causes -- Chapter 11 Root Cause Analysis Life Cycle -- DEFINING THE PROBLEM -- Chapter 12 Other Triggers of Root Cause Analysis -- MORE THAN NON-CONFORMANCES -- ROOT CAUSE ANALYSIS TRIGGER: EXTERNAL FORCES -- ROOT CAUSE ANALYSIS TRIGGER: INTERNAL PROCESSES -- ROOT CAUSE ANALYSIS TRIGGER: NONCONFORMANCE OR VARIANCE (FRIEND OR FOE?) -- Chapter 13 Root Causes and Process Metrics -- WHICH CAME FIRST? -- LESSONS LEARNED (A LASTING IMPRESSION) -- PART IV Auditing -- Chapter 14 Auditing
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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|a Strategic planning.
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|a Performance
|x Measurement.
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|a Auditing, Internal.
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|a Management.
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|a Planification stratégique.
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|a Vérification interne.
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|a Gestion.
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|a management.
|2 aat
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|a Auditing, Internal
|2 fast
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|a Management
|2 fast
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|a Performance
|x Measurement
|2 fast
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|a Strategic planning
|2 fast
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|i Print version:
|z 9780873899253
|z 0873899253
|w (DLC) 2015049945
|w (OCoLC)939596223
|
856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2529779
|z Texto completo
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938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL6356745
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938 |
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|a YBP Library Services
|b YANK
|n 301389668
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938 |
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|a EBSCOhost
|b EBSC
|n 2529779
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|a 92
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