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The art of integrating strategic planning, process metrics, risk mitigation, and auditing /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Smith, Janet B., 1954- (Autor)
Formato: eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, [2016]
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Smith, Janet B.,  |d 1954-  |e author. 
245 1 4 |a The art of integrating strategic planning, process metrics, risk mitigation, and auditing /  |c J.B. Smith. 
264 1 |a Milwaukee, Wisconsin :  |b ASQ Quality Press,  |c [2016] 
300 |a 1 online resource 
505 0 |a Title page -- Contents -- List of Examples -- List of Figures and Tables -- Preface -- Acknowledgements -- PART 1 Strategic Planning -- Chapter 1 Vision -- CORE ELEMENTS OF THE VISION -- CRITICAL FACTORS INFLUENCINGD EVELOPMENT OF VISION -- Chapter 2 First Define Vision -- Then Develop Strategic Plan -- LIFE CYCLE OF THE STRATEGIC PLAN (DMAIC MODEL) -- WHAT IS THE LEAN DMAIC MODEL? -- TRANSLATION OF HIGH-LEVEL STRATEGYINTO DAY-TO-DAY MEASURABLE INITIATIVES -- ROADMAP TO SUCCESSFUL STRATEGIC PLANNING-ALIGNMENT WITH VISION -- Chapter 2 First Define Vision -- Then Develop Strategic Plan 
505 8 |a LIFE CYCLE OF THESTRATEGIC PLAN (DMAIC MODEL) -- WHAT IS THE LEAN DMAIC MODEL? -- TRANSLATION OF HIGH-LEVEL STRATEGY INTO DAY-TO-DAY MEASURABLE INITIATIVES -- ROADMAP TO SUCCESSFUL STRATEGIC PLANNING-ALIGNMENT WITH VISION -- Chapter 3 Strategy: Measurement of Effectiveness Through Initiatives -- STARTING POINT -- BENCHMARK VERSUS GOAL -- Chapter 4 Initiatives to Support Strategies -- Measurement through Process Metrics -- LAYERED PROCESS METRICS -- METHODS FOR CREATING A LAYERED PROCESS OR PERFORMANCE METRIC -- PART II Process Metrics and Risk Mitigation 
505 8 |a Chapter 5 Process Metrics and Risk Mitigation -- FEEDBACK MECHANISM TO GO BEYONDCOMPLIANCE AND SUSTAINABILITY -- PROCESS METRICS: SUCCESS FACTORS, RISK MITIGATION, FAILURE MODES, AND COUNTERMEASURES -- Chapter 6 Process Metrics -- Why Do They Fail? -- RISK AND FAILURE MODE: PROCESS CAPABILITY AND CUSTOMER REQUIREMENTS MAY BE PERFECTLY ALIGNED, BUT PROCESS OWNERS ARE NOT -- RISK AND FAILURE MODE: PROCESS IS BARELY CAPABLE -- RISK AND FAILURE MODE: PROCESS IS NOT CAPABLE OR NOT STABLE -- RISK AND FAILURE MODE: PROCESS METRICS NOT CALIBRATED FOR INTENDED USE 
505 8 |a NO PERIODIC REVIEW OF PROCESS METRICS AFTER DEPLOYMENT TO DETECT HIDDEN FACTORIES -- Chapter 7 Moment of Truth: Another Expression of Risks, Possible Failure Mode, and Process Metric -- Chapter 8 Process Metrics: Measurement of Risk and Failure Modes -- Chapter 9 The Many Faces of Ineffective Process Metrics -- THE MANY FACES OF INEFFECTIVE PROCESS METRICS(ALSO KNOWN AS RISKS OR FAILURE MODE) -- CAN 1% METRIC RULE? -- PERFORMANCE METRICS WITHOUT SUSTAINABILITY -- PROCESS METRIC: TWO FACES -- PROCESS METRIC EXPECTATION ISMISUNDERSTOOD -- A MOVING TARGET? -- Chapter 10 Leverage Measureable Results 
505 8 |a Act on Process Indicators! -- PART III Root Causes -- Chapter 11 Root Cause Analysis Life Cycle -- DEFINING THE PROBLEM -- Chapter 12 Other Triggers of Root Cause Analysis -- MORE THAN NON-CONFORMANCES -- ROOT CAUSE ANALYSIS TRIGGER: EXTERNAL FORCES -- ROOT CAUSE ANALYSIS TRIGGER: INTERNAL PROCESSES -- ROOT CAUSE ANALYSIS TRIGGER: NONCONFORMANCE OR VARIANCE (FRIEND OR FOE?) -- Chapter 13 Root Causes and Process Metrics -- WHICH CAME FIRST? -- LESSONS LEARNED (A LASTING IMPRESSION) -- PART IV Auditing -- Chapter 14 Auditing 
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650 0 |a Strategic planning. 
650 0 |a Performance  |x Measurement. 
650 0 |a Auditing, Internal. 
650 0 |a Management. 
650 6 |a Planification stratégique. 
650 6 |a Vérification interne. 
650 6 |a Gestion. 
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650 7 |a Auditing, Internal  |2 fast 
650 7 |a Management  |2 fast 
650 7 |a Performance  |x Measurement  |2 fast 
650 7 |a Strategic planning  |2 fast 
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