ITIL 4 essentials : your essential guide for the ITIL 4 Foundation exam and beyond /
"ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM challenges, includes new technologies and incorpor...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Ely, Cambridgeshire, United Kingdom :
IT Governance Publishing,
[2020]
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Edición: | Second edition. |
Temas: | |
Acceso en línea: | Texto completo |