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ITIL 4 essentials : your essential guide for the ITIL 4 Foundation exam and beyond /

"ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM challenges, includes new technologies and incorpor...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Agutter, Claire (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, [2020]
Edición:Second edition.
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Acceso en línea:Texto completo

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