Cargando…

Be amazing or go home : seven customer service habits that create confidence with everyone /

Amazement is a habit that anyone can master--in business or in your personal life--and Shep Hyken knows the tricks to making it your own.

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Hyken, Shep (Autor)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Shippensburg, PA : Sound Wisdom, ©2019.
Temas:	Customer services. Consumer satisfaction. Employee empowerment. Corporate culture. Success in business. Service à la clientèle. Consommateurs > Satisfaction. Personnel > Habilitation. Culture organisationnelle. Succès dans les affaires. Consumer satisfaction Corporate culture Customer services Employee empowerment Success in business
Acceso en línea:	Texto completo

Ejemplares similares

Excellence every day : make the daily choice-- inspire your employees and amaze your customers /
por: Arussy, Lior
Publicado: (2008)

The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /
por: Toister, Jeff
Publicado: (2020)

Secret Service : Hidden Systems That Deliver Unforgettable Customer Service.
por: DiJulius, John R., 1964-
Publicado: (2002)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
por: Hayes, Bob E., 1963-
Publicado: (2009)

Your Customer Rules! : Delivering the Me2B Experiences That Todays Customers Demand.
por: Price, Bill
Publicado: (2014)

Measuring Customer Satisfaction : a Guide to Managing Quality Service.
Publicado: (1993)

Happy about customer service? : creating a culture of customer service excellence /
por: Welsh, Ken
Publicado: (2008)

Service-ability : create a customer centric culture and achieve competitive advantage /
por: Robson, Kevin
Publicado: (2013)

Kapital cliente : la rentable gestion de clientes /
por: Restrepo Torres, Marta Lucía
Publicado: (2015)

Customer experience for dummies /
por: Barnes, Roy, et al.
Publicado: (2015)

Secret service : hidden systems that deliver unforgettable customer service /
por: DiJulius, John R., 1964-
Publicado: (2003)

Service Habits Small Steps to Strengthen the Relationships with People You Serve.
por: Scammell, Jaquie
Publicado: (2020)

Exceptional service, exceptional profit : the secrets of building a five-star customer service organization /
por: Inghilleri, Leonardo, et al.
Publicado: (2010)

Great customer experience starts with product management. /
por: LeMay, Matthew
Publicado: (2018)

Service Quality : New Directions in Theory and Practice.
por: Rust, Roland T.
Publicado: (1993)

The service pro : creating better, faster, and different customer experiences /
por: Tate, Rick, et al.
Publicado: (2003)

The service pro : creating better, faster, and different customer experiences /
por: Tate, Rick, et al.
Publicado: (2003)

What's the secret? : to providing a world-class customer experience /
por: DiJulius, John R., 1964-
Publicado: (2008)

What's the secret? : to providing a world-class customer experience /
por: DiJulius, John R., 1964-
Publicado: (2008)

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers /
por: Soudagar, Reza, et al.
Publicado: (2011)

Experiencia de cliente /
por: González de La-Hoz, Marcos
Publicado: (2015)

You can't win a fight with your client & 49 other rules for providing great service /
por: Markert, Tom
Publicado: (2007)

5 star service : how to deliver exceptional customer service /
por: Heppell, Michael
Publicado: (2013)

Managing quality customer service : a practical guide for establishing a service operation /
por: Martin, William B.
Publicado: (1989)

Knock your socks off selling /
por: Gitomer, Jeffrey, 1946-
Publicado: (1999)

The Apple experience : secrets to building insanely great customer loyalty /
por: Gallo, Carmine
Publicado: (2012)

Winning with customers : a playbook for B2B /
por: Pigues, D. Keith
Publicado: (2010)

Managing knock your socks off service /
por: Bell, Chip R.
Publicado: (1992)

Turning lost customers into gold : --and the art of achieving zero defections /
por: Cannie, Joan Koob
Publicado: (1994)

Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred /
por: Heppell, Michael
Publicado: (2006)

Shift : how to transform motion into progress in business /
por: Lees, Richard (Chief strategy officer), et al.
Publicado: (2022)

Competing for customers : why delivering business outcomes is critical in the customer first revolution /
por: Dasteel, Jeb, et al.
Publicado: (2016)

The customer culture imperative : a leader's guide to driving superior performance /
por: Brown, Linden, 1938-
Publicado: (2014)

Shift : transform motion into progress in business /
por: Lees, Richard (Chief strategy officer), et al.
Publicado: (2022)

Winning the customer : turn consumers into fans and get them to spend more /
por: Imbriano, Lou, et al.
Publicado: (2011)

Exceptional service, exceptional profit : the secrets of building a five-star customer service organization /
por: Inghilleri, Leonardo, et al.
Publicado: (2010)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
por: Allen, Danica R., 1959-
Publicado: (2004)

Trade Tales : Decoding Customers' Stories.
por: Woodside, Arch G.
Publicado: (2017)

The frictionless organization : deliver great customer experiences with less effort /
por: Price, Bill, 1950-, et al.
Publicado: (2022)

The ten principles behind great customer experiences /
por: Watkinson, Matt
Publicado: (2013)

Cannot write session to /tmp/vufind_sessions/sess_inoetmdo5nb8v6b57iareogc97