The spirit of hospitality : how to add the missing ingredients your business needs /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Stuart, Larry (Hospitality industry professional) (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Morgan James Publishing, [2019]
Temas:
Corporate culture.
Organizational effectiveness.
Leadership.
Hospitality.
Success in business.
Hospitality industry > Miscellanea.
Organizational Culture
Leadership
Culture d'entreprise.
Efficacité organisationnelle.
Hospitalité.
Succès dans les affaires.
Accueil (Tourisme) > Miscellanées.
Hospitality industry.
Trivia and miscellanea.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Hospitality Definition; Introduction; 1. Building the Spirit of Hospitality; 2. Integrity and the Spirit of Hospitality 3. Hiring the Spirit of Hospitality; 4. Training the Spirit of Hospitality; 5: T.E.A.M.
  • Together Everyone Achieves More; 6. Unity; 7. Encouragement; 8. Empowering the Spirit of Hospitality; 9. Accountability; 10. What the Spirit of Hospitality Looks Like to Guests; 11. Generosity; 12. Serving the Spirit of Hospitality 13. Conflict and the Spirit of Hospitality; 14: Kindness; 15: Humility; 16: Return on Investing in the Spirit of Hospitality; 17: Gratitude; 18: Self-care and the Spirit of Hospitality; 19: Leaving a Legacy of Hospitality; 20. Lucio Arancibia, The Epitome of the Spirit of Hospitality The 7 Key Ingredients for the Spirit of Hospitality Acknowledgements

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