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Helping skills for human service workers : building relationships and encouraging productive change /

"This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the follo...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: France, Kenneth, 1949- (Autor), Weikel, Kim (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Springfield, Illinois, U.S.A. : Charles C Thomas, Publisher, Ltd., [2020]
Edición:Fourth edition.
Temas:
Acceso en línea:Texto completo

MARC

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049 |a UAMI 
100 1 |a France, Kenneth,  |d 1949-  |e author. 
245 1 0 |a Helping skills for human service workers :  |b building relationships and encouraging productive change /  |c by Kenneth France, Ph. D. and Kim Weikel, Ph. D., Department of Pyschology, University of Shippensburg, Shippensburg, Pennsylvania. 
250 |a Fourth edition. 
264 1 |a Springfield, Illinois, U.S.A. :  |b Charles C Thomas, Publisher, Ltd.,  |c [2020] 
264 4 |c ©2020 
300 |a 1 online resource (xiii, 388 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references (pages 377-385) and index. 
505 0 |a Five ways of responding -- Creating positive relationships -- Problem solving -- Fine-tuning -- Establishing goals, objectives, and plans -- Communicating nonverbally -- Scheduled appointments -- Responding to the needs of various groups. 
520 |a "This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. New and supporting research for the following topics are included: the helping alliance; client feedback; communication; self-efficacy and stress in helping skills students; responding to negative feelings; methods for implementing plans; person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals; gender; cultural heritage; and ethnicity. In addition, there are multiple-choice questions, as well as short-answer and fill-in-the-response items. Two complete client interviews are included, which will illustrate the value of the skills demonstrated with the person being interviewed. The text is further enhanced by an appendix offering numerous tools such as exercises and forms. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals"--  |c Provided by publisher 
588 0 |a Print version record and CIP data provided by publisher; resource not viewed. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Helping behavior. 
650 0 |a Interpersonal communication  |v Programmed instruction. 
650 6 |a Comportement d'aide. 
650 6 |a Communication interpersonnelle  |v Enseignement programmé. 
650 7 |a Helping behavior.  |2 fast  |0 (OCoLC)fst00954850 
650 7 |a Interpersonal communication.  |2 fast  |0 (OCoLC)fst00977344 
655 7 |a Programmed instructional materials.  |2 fast  |0 (OCoLC)fst01423785 
700 1 |a Weikel, Kim,  |e author. 
776 0 8 |i Print version:  |a France, Kenneth, 1949-  |t Helping skills for human service workers.  |b Fourth edition.  |d Springfield, Illinois, U.S.A. : Charles C Thomas, Publisher, Ltd., [2020]  |z 9780398093044  |w (DLC) 2019026756 
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