Technical training management : commercial skills aligned to the provision of successful training outcomes /

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With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver res...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Computer Education Management Association (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Swindon, FA, UK] : [BCS, The Chartered Institute for IT], [2019]
Temas:
Executives > Training of.
Information technology > Study and teaching (Continuing education)
Technologie de l'information > Étude et enseignement (Éducation permanente)
Business strategy.
Management decision making.
Business & management.
Industrial or vocational training.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Executives > Training of
Business & Management.
Acceso en línea:Texto completo
Texto completo
Descripción
Sumario:With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.
Descripción Física:1 online resource
ISBN:9781780174815
1780174810
9781780174822
1780174829

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