Young change makers : the rise of Hong Kong airlines /

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Hong Kong Airlines has grown gradually from being a regional airline to a global airline after a decade of development. The key to its speedy growth in the highly competitive aviation sector is its power in service innovation as well as its unique and energetic service culture. This book tries to ex...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tong, Zelin (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Chino
Publicado: Honolulu, HI : Enrich Professional Publishing, [2017]
Edición:English edition.
Temas:
Xianggang hang kong.
Airlines > China > Hong Kong.
Aeronautics, Commercial > China > Hong Kong.
Compagnies de transport aérien > Chine > Hongkong.
Transports aériens > Chine > Hongkong.
Aeronautics, Commercial.
Airlines.
China > Hong Kong.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Copyright Page; Contents; Foreword; Preface; Part I Creating Vital Services; Chapter 1 Power of Sincerity; Chapter 2 Power of Passion; Chapter 3 Power of Innovation; Part II Managing Energetic Services; Chapter 4 Power of Learning; Chapter 5 Power of Action; Chapter 6 Power of Flexibility; Chapter 7 Power of a Team; Chapter 8 Power of Communication; Part III Forging Values with Vitality; Chapter 9 Power of Happiness; Chapter 10 Power of Endeavor; Chapter 11 Power of Commitment; Appendix; Acknowledgements; Back Cover

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