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How to Be an Even Better Listener : a Practical Guide for Hospice and Palliative Care Volunteers.

Providing guidance and advice on the challenging art of listening, this book responds directly to the expressed learning needs of hospice and palliative care volunteers regarding their communication skills in end-of-life care.Listening can be mentally, physically, and spiritually exhausting, often h...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Mundle, Robert
Otros Autores: Claxton-Oldfield, Stephen
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Jessica Kingsley Publishers, 2018.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro; How to Be an Even Better Listener by Robert Mundle; Foreword; Acknowledgements; Preface; Introduction; Chapter 1. Responding to Cues; Chapter 2. Three Approaches to Listening; Chapter 3. Helpful Things to Say; Chapter 4. Benefits and Risks of Volunteering; Chapter 5. Your Own Story and Grief Journey; Chapter 6. Feeling Heard and Understood; Conclusion. Continuing the Journey; Afterword; References; About the Author; Subject Index; Author Index; Blank Page.