Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Indianapolis, IN :
Sigma Theta Tau International,
[2019]
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Edición: | Second edition. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- The importance of effective communication in healthcare
- Body language exposed
- The emotionally intelligent and emotionally competent nurse
- Mindful conversations
- Mind over matter
- Impromptu scripting, phrasing, and acronyms
- Interprofessional coaching conversations
- Improving patient experience
- Fostering a healthy workplace environment
- Organizational culture and behavior.