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Reinventing public service delivery in India : selected case studies /
"This volume focuses on successful innovations in public service delivery in India and draws lessons for scaling-up and replication. It documents and analyzes eight cases of innovation in service delivery across a range of sectors in India along with two additional papers on strategies to surmo...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Washington, DC : New Delhi ; Thousand Oaks. California :
The World Bank ; Sage Publications,
2006.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- 1. Institutional innovations in public service delivery in India : cases and lessons / Vikram K. Chand
- 2. Promoting competition in India's telecom sector / Rahul Mukherji
- 3. Electronic delivery of citizen services : Andhra Pradesh's E-Seva model / Subhash Bhatnagar
- 4. Transforming service delivery in an Indian state : reform at the department of registration and stamps in Maharashtra / Jonathan Caseley
- 5. Making service delivery reforms work : the Bangalore experience / Suresh Balakrishnan
- 6. Rogi Kalyan Samitis : a case study of hospital reforms in Madhya Pradesh / Rajeev Sadanandan and N. Shiv Kumar
- 7. Rajasthan's experience in improving service delivery in education / Prema Clarke and Jyotsna Jha
- 8. The political economy of the public distribution system in Tamil Nadu / A.K. Venkatsubramanian
- 9. Human development in Tamil Nadu and Karnataka : a comparison / Sangeeta Goyal
- 10. Anti-corruption in India : issues and strategies / Vikram Menon
- 11. Electoral finance reform : the relevance of international experience / E. Sridharan.