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Reinventing public service delivery in India : selected case studies /
"This volume focuses on successful innovations in public service delivery in India and draws lessons for scaling-up and replication. It documents and analyzes eight cases of innovation in service delivery across a range of sectors in India along with two additional papers on strategies to surmo...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Washington, DC : New Delhi ; Thousand Oaks. California :
The World Bank ; Sage Publications,
2006.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | "This volume focuses on successful innovations in public service delivery in India and draws lessons for scaling-up and replication. It documents and analyzes eight cases of innovation in service delivery across a range of sectors in India along with two additional papers on strategies to surmount larger strategic constraints to improved service delivery." "By presenting these detailed case studies of how public services have been transformed across a range of sectors, this volume provides a deeper understanding of the key causal factors and processes involved in reform over time as well as some of the basic systemic issues that can potentially complicate the implementation of reform. This book will appeal to all those who are interested and involved in public service delivery in India, including scholars, development practitioners, NGOs, politicians, and administrators."--Jacket |
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| Descripción Física: | 1 online resource (404 pages) : illustrations |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9789352802739 935280273X |