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Messages : the communications skills book /
"Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communic...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oakland, CA :
New Harbinger Publications, Inc.,
[2018]
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| Edición: | Fourth edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover Page; Foreword; Title Page; Publisher's Note; Contents; Introduction; Listening; Self­-Disclosure; Expressing; Body Language; Paralanguage and Metamessages; Hidden Agendas; Transactional Analysis; Clarifying Language; Assertiveness Training; Validation Strategies; Negotiation; Forming Accurate First Impressions; Making Contact; Digital Communication; Couples Skills; Communicating with Children; Family Communications; Influencing Others; Public Speaking; Interviewing; Recommended Reading; References; More Books from New Harbinger Publications; Back Cover