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Messages : the communications skills book /

"Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communic...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: McKay, Matthew (Autor), Davis, Martha, 1947- (Autor), Fanning, Patrick (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland, CA : New Harbinger Publications, Inc., [2018]
Edición:Fourth edition.
Temas:
Acceso en línea:Texto completo

MARC

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082 0 0 |a 302.2  |2 23 
084 |a PSY017000  |a LAN004000  |2 bisacsh 
049 |a UAMI 
100 1 |a McKay, Matthew,  |e author. 
245 1 0 |a Messages :  |b the communications skills book /  |c Matthew McKay, Martha Davis, and Patrick Fanning. 
250 |a Fourth edition. 
264 1 |a Oakland, CA :  |b New Harbinger Publications, Inc.,  |c [2018] 
300 |a 1 online resource (vi, 324 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b n  |2 rdamedia 
338 |a online resource  |b nc  |2 rdacarrier 
520 |a "Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners. With this fully revised and updated fourth edition, you'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to: Read body language Develop skills for couples communication Negotiate and resolve conflicts Communicate with family members Handle group interactions Talk to children Master public speaking Prepare for job interviews This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you're not able to read your conversation partner's body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video--all the skills you need to thrive in the digital age"--  |c Provided by publisher. 
520 |a "This classic, best-selling communication skills book has already helped thousands of people cultivate better relationships with friends, family members, coworkers, and partners. Now fully revised and updated, this long-awaited fourth edition of Messages teaches readers to become active listeners, read body language, identify communication styles, practice conflict resolution, improve public speaking skills, and much more. In addition, the book features a new, crucial chapter on digital communication to help readers thrive in the modern world"--  |c Provided by publisher. 
520 |a "This book contains supplemental workbook elements used to guide readers and professionals through the informational text and is not an expendable work. Therapists often purchase this format to keep as reference for their practice, administering selected questionnaires to clients as needed. We have been pleased to be part of the CIP program with many similar books in the past, and find the data indispensable for aiding librarians, professionals, and researchers in properly and expediently identifying the material in our books"--  |c Provided by publisher. 
504 |a Includes bibliographical references. 
505 0 |a Cover Page; Foreword; Title Page; Publisher's Note; Contents; Introduction; Listening; Self­-Disclosure; Expressing; Body Language; Paralanguage and Metamessages; Hidden Agendas; Transactional Analysis; Clarifying Language; Assertiveness Training; Validation Strategies; Negotiation; Forming Accurate First Impressions; Making Contact; Digital Communication; Couples Skills; Communicating with Children; Family Communications; Influencing Others; Public Speaking; Interviewing; Recommended Reading; References; More Books from New Harbinger Publications; Back Cover 
588 |a Description based on online resource; title from digital title page (viewed on March 20, 2020). 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Communication. 
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650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Communication Studies.  |2 bisacsh 
650 7 |a Communication.  |2 fast  |0 (OCoLC)fst00869952 
700 1 |a Davis, Martha,  |d 1947-  |e author. 
700 1 |a Fanning, Patrick,  |e author. 
776 0 8 |i Print version:  |a McKay, Matthew.  |t Messages.  |b Fourth edition.  |d Oakland, CA : New Harbinger Publications, Inc., 2018  |z 9781684031719  |w (DLC) 2018023096 
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