Cargando…
Pocket CIO - The Guide to Successful IT Asset Management : Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this handy guide.
IT Asset Management (ITAM) supports life cycle management and strategic decision making for an IT environment. This book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT asset management manual for...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Birmingham :
Packt Publishing,
2018.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Title Page; Copyright and Credits; Dedication; Packt Upsell; Contributors; Table of Contents; Preface; Chapter 1: ITAM
- It's Not Just IT's Problem or Function; Key benefits of ITAM; What are we getting out of the IT investment?; The challenge of IT; Cost management; The hidden cost of technology; Software; Hardware; Critical downtime leads to lost revenue; The distractions of technology; Cost control mechanisms; Why manage IT assets?; How does ITAM help?; Why finance executives need to pay attention; What makes ITAM so important?
- Tips for a positive working relationship
- on both sidesBuilding the case for ITAM; Leadership; Leadership is not about luck; Management No-Go on ITAM; ITAM will, but management isn't buying
- points to demonstrate value of an ITAM program; Get funded in a bad budget year; Summary; Chapter 2 : ITAM Strategy and Plan; Are you ready for the evolution?; Key initiatives that lay your foundation; ITAM fundamentals; Defining what ITAM is; What ITAM isn't; What ITAM is; The ITAM lifecycle; Phase one
- requests and procurement; Request management; Procurement process; Phase two
- change management.
- Process accessibilityRecord all changes in the CAR (ITAM repository); Policies and procedures; Help Desk; Data accuracy; Quality assurance; Phase three
- asset disposition; Planned obsolescence and asset retirement; Definitions; Summary; Chapter 3 : The New Risk Management; Policies, processes, and procedures; Governing through policies, processes, and procedures; Tracking and consequences; Inaccuracies; Data security; Implementing a strict policy; Tips for implementing your policies; Don't let the process get you down; Why do policies fail?; Framework.
- What separates policy, process, and procedure?Policy; Process; Heat map diagnostics
- key process areas; IT asset management function model ; Procedure; Why separate policy, process, and procedure?; 10 Issues to address before the documentation process; Key documentation development process; Phase one
- planning; Phase two
- active development; Phase three
- implementation; Phase four
- monitoring and enforcement; Summary; Chapter 4 : What is SAM?; Software, license, contracts, money pit; Successful Implementation of SAM programs; The C-suite didn't buy it.
- Reduced audit exposure and potential financial risk to the enterpriseReduced security risk from unauthorized software within the environment; Minimized cyber security risk (SAM + IT Security); Improved budgeting process and financial controls; Increased operational efficiency; Alphabet Soup
- ITIL, ISO; What is ITIL?; What is ISO 19770?; How Software Asset Management reduces risk and exposure; Four steps for managing your software assets; Step 1
- D is for Discover; Reconcile your IT and Legal; Step 2
- I is for inventory and C for central repository.
- Step 3
- L is for lifecycle management: from procurement, deployment, and tracking to ongoing management.