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The law of consumer redress in an evolving digital market : upgrading from alternative to online dispute resolution /
This book advances the emerging of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridge :
Cambridge University Press,
2018.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- 1. Consumer redress: from public enforcement to alternative dispute resolution
- 2. Upgrading from alternative to online dispute resolution
- 3. Judicial redress for consumer disputes: the need for collaboration between courts and extrajudicial scheme
- 4. Out of court consumer redress: the European law on ADR and the re-design of the ODR platform
- 5. Consumer ADR in three radically different jurisdictions
- Italy, Spain and the UK
- 6. Pursuing global consensus on consumer redress: the UNCITRAL technical notes for online dispute resolution
- 7. Voluntariness as the Achilles' heel of ADR: the case for incentives and mandatory redress schemes
- 8. Dispute system design features of effective consumer redress models.