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|a Includes bibliographical references and index.
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|a What is virtual training? -- Virtual training is still training -- Learn about technology -- Master virtual classroom software programs -- Set up for success -- Get really good at multitasking -- Harness your voice -- Engage participants -- Practice, practice, practice -- Know what to do when everything goes wrong.
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520 |
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|a Including tested and proven techniques for enhancing your virtual training design and delivery, this complete guide will get you started with the fundamentals of virtual training, and then build you up through design and facilitation. --
|c Edited summary from book.
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