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Winning with Past Performance : Strategies for Industry and Government.

Use past performance to win contracts and deliver resultsat the lowest risk and cost! The federal government has focused on past performance to rank bidders for almost two decades, yet both the collection and use of past performance information remain disjointed, siloed, and not fully understood in...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hiles, Jim
Otros Autores: Wells, W. Earl
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland : Berrett-Koehler Publishers, Incorporated, 2015.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro; Title Page; Copyright; ABOUT THE AUTHORS; CONTENTS; FOREWORD; PREFACE; ACKNOWLEDGMENTS; INTRODUCTION; CHAPTER 1: Past Performance in Context; Definition; Collecting Past Performance Information; Evaluating Past Performance; Problems with Past Performance; History of Government Use; CHAPTER 2: The Past Performance Cycle; Buyer Past Performance Cycle; Seller Past Performance Cycle; CHAPTER 3: Past Performance as Storytelling; Providing Just the Facts; Providing Context; Showing Impact; Increasing Understanding; CHAPTER 4: Past Performance Information; Government Repositories.
  • Private RepositoriesFirm Repositories; CHAPTER 5: Past Performance Evaluations; Responsibility Determination; Contractor Performance Monitoring; Past Performance as an Evaluation Factor in Source Selection; Client Perceptions; Collection Methods; Assessing Past Performance Write-ups; CHAPTER 6: Disputes and Protests; Timing of Disputes; Contractor Responses to Agency Reviews During Contract Performance; Venue; Basis of Appeals; Case Histories; CHAPTER 7: The Changing Face of Past Performance; What Caused Past Performance to Rise in Importance?; What Will Cause It to Change?
  • Are There Models to Learn From?How Do Successful Firms Manage Their Past Performance?; What Are Government Buyers and Policymakers Doing?; CHAPTER 8: The Future of Past Performance; Shorter Cycle Times; Increased Standardization and Digitization; Increased Analyzability of Information in Repositories; More Robust Reviewer Identity; Increased Reviewer Accountability; Increased Access to Information; Broader Participation in Reviews; More Interaction Between Buyers, Sellers, and Interested Parties; More Prominent Use of Social Responsibility Metrics.
  • Past Performance as a True Indicator of Future PerformanceREFERENCES; ACRONYMS AND ABBREVIATIONS; GLOSSARY; INDEX.