Making change in complex organizations /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Milwaukee, Wisconsin :
ASQ Quality Press,
[2016]
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Edición: | First edition. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Prologue
- Acknowledgments
- An introduction to organization change
- The importance of the goal
- Leadership : the indispensable ingredient
- Defining the change
- Making change and the role of the consultant
- Making the consulting engagement effective
- The s-curves
- Communication and education planning
- The organization is a living thing
- Change takes time
- The importance of a common language
- It's the processes
- Looking inside
- A continuously improving continuous improvement culture
- One company's experience creating a continuous improvement culture
- Final comments
- Endnotes.