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Effective SMEs : a trainer's guide for helping subject matter experts facilitate learning /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Ludwig, Dale (Autor), Owen-Boger, Greg (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Alexandria, VA : ATD Press, [2018]
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro
  • Title Page
  • Copyright
  • Contents
  • Introduction
  • Part 1: First Things First
  • 1. The Fundamentals of the Training Conversation
  • 2. All Trainers Have a Default Approach
  • Part 2: Designing for SMEs
  • 3. Frame the Learning Conversation
  • 4. Consider the SME's Strengths
  • 5. Creating Facilitator Guides and Slide Decks
  • 6. Designing Training Activities
  • Part 3: Coaching SMEs to Facilitate Learning
  • 7. Helping SMEs Succeed
  • 8. Getting Engaged in the Training Conversation
  • 9. Coaching to Deliver Content
  • 10. Coaching SMEs to Manage Q&amp
  • A and Other Types of Interactions
  • Part 4: Advanced Situations
  • 11. Coaching SMEs to Deliver Locked-Down Legacy Content
  • 12. Working With SMEs to Train in the Virtual World
  • 13. Working With SMEs on Video
  • Appendix
  • References and Recommended Reading
  • Acknowledgments
  • About the Authors
  • Index.